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  • Lack of SEO Skills and Strategy Leave Critical Gap in Higher Education Recruitment Funnel, According to Study

    Lack of SEO Skills and Strategy Leave Critical Gap in Higher Education Recruitment Funnel, According to Study

    Joint study into higher education recruitment strategies indicates foundational marketing tactics are missing the mark in execution. 

    Higher Ed SEO Research Study - UPCEA - Search InfluenceNEW ORLEANS, April 6, 2023— Research conducted by UPCEA, the leading association for professional, continuing and online (PCO) education, in collaboration with Search Influence, a higher education digital marketing agency, shows that higher education institutions targeting non-traditional students do not reach and recruit prospective students to their full potential. The results of the newly released study reveal that the majority of schools lack search engine optimization (SEO) skills, knowledge, strategy, and effective reporting to leadership.

    Research Highlights

    • Schools say SEO is important but aren’t executing it strategically.
    • Institutional leadership is not informed of SEO performance metrics. 
    • Most institutions do not have a comprehensive SEO strategy. 

    The study surveyed 70 UPCEA institutional leaders and 68 marketing leaders to understand higher education institutions’ current SEO marketing practices that target non-traditional students. The study compares answers against best digital marketing practices, specifically SEO, to determine the key findings. In addition to this, the research includes an assessment of the SEO readiness of 100 member institutions.

    The study finds a gap between what institutional and marketing leaders believe are best practices for SEO and the actual SEO readiness of their institution, indicating that SEO is an area of opportunity for many schools. According to survey data, although marketing and institutional leaders value SEO as a tactic, 51% of respondents said that their unit does not have an established search engine optimization plan or strategy.

    “Innovative marketing practices are important to carry higher education through its current crossroads,” said Jim Fong, Chief Research Officer at UPCEA. “The adult learner is more savvy than previous generations, and institutions need to meet students where they are in order to have a competitive advantage in an evolving and complex economy.” 

    “The higher education institutions surveyed know SEO is important. And many think they’re doing SEO. This study shows that most lack an outcomes-focused strategy. Even if they did have a strategy, they, themselves, indicate they lack the skills to execute or the reporting structure to hold their teams accountable,” says Will Scott, Search Influence Co-owner and Chief Executive Officer. “Given the dollars they’re spending and the proven returns from search engine optimization, it’s clear that a focus on SEO would have a big impact on schools’ student funnel.”

    The study suggests that current SEO strategies are lacking because PCO units do not have the skills, staff, or resources to develop one. A second contributing factor is the lack of leadership awareness of SEO-related metrics that would provide a deeper case for support to inform decisions such as budget, department staffing and employee skill development. 

    The research was conducted as part of a two-year partnership between Search Influence and UPCEA. This partnership provides UPCEA members with custom Search Influence resources that help improve student recruitment through SEO and paid ads strategies. 

    The full report can be viewed online: Higher Education SEO Research Study

    UPCEA and Search Influence will discuss the significant findings from the research study in a higher education webinar on April 27, 2023.

    Additional Resources: 

    About Search Influence:

    Search Influence is a women-owned, ROI-focused, digital marketing agency that helps institutions drive prospects into and through the recruitment funnel with analytics-backed strategies, including search engine optimization and paid digital advertising.  Founded in 2006, Search Influence’s core purpose is to optimize potential. Search Influence collaborates with well-regarded institutions both nationally and locally in New Orleans. Search Influence collaborates with well-regarded institutions including Tulane University School of Professional Advancement, University of Maryland School of Public Policy, and Palo Alto University.

    About UPCEA: 

    UPCEA is the leading association for online and professional continuing education. Founded in 1915, UPCEA now serves the leading public and private colleges and universities in North America. The association supports its members with innovative conferences and specialty seminars, research and benchmarking information, professional networking opportunities, and timely publications. Based in Washington, D.C., UPCEA builds greater awareness of the vital link between adult learners and public policy issues. 

    For Media Inquiries

    Search Influence:

    Shira Pinsker; Marketing Manager 

    (504) 208-3900; [email protected] 

    UPCEA:

    Molly Nelson; Vice President of Communications

    (202) 659-3130; [email protected] 

  • 6 Paid Advertising Trends in 2023 to Stay Competitive

    Key Insights:

    • AI-generated copy allows marketers to generate effective messaging for their ads quickly and easily.
    • Automation lets marketers focus on testing ad variations and creative elements to determine which ads perform best.
    • Video ads are a powerful way to engage your target audience and drive conversions.
    • TikTok’s video-first allows marketers to create engaging, creative ads
    • OTT/CTV advertising offers a cost-effective alternative to TV advertising.
    • Marketers are turning to first-party data to power their advertising campaigns.

    The world of paid advertising evolves constantly, with fresh trends and technologies popping up every year. By keeping your finger on the pulse of these trends, you’ll be able to supercharge your marketing efforts and get the best possible results for your clients. So, what can you expect from the world of paid advertising in 2023?

    1. AI-Generated Ad Copy

    Marketers use AI-generated copy to create effective messaging for their ads. AI copy tools have transformed the advertising landscape with features that even consider tone of voice and audience demographics to craft converting copy.

    By providing these ads in minutes, AI-generated ad copy saves marketers time and effort — so they can focus on other aspects of their campaigns.

    2. Creative Testing With the Rise of Automation

    The rise of automation allows marketers to level up their campaigns by spending time on creative testing.

    Focus on testing ad variations and creative elements to determine which ads perform best with their target audience. This allows for an improved return on investment for advertising campaigns.

    3. Even More Video Ads Than You Ran Before

    Engage your target audience and drive conversions with video ads. We have seen these types of ads get more engagement and have higher conversion rates.

    High-performing video ad elements:

    • Grabbing attention in the first 3 seconds
    • Clear and concise messaging with a call to action
    • Emotional appeal
    • Length: 15-30 seconds for social media ads

    There is a low-cost video solution that is attainable for all marketers — user-generated style videos. Marketers, or your clients, can create these videos at a relatively low cost compared to professionally produced videos.

    User-generated style videos have an authentic, unscripted feel to them that helps to build credibility with the target audience. Test this strategy out on TikTok!

    Influencer taking a photo with smartphone for social media

    4. TikTok Advertising

    TikTok has become one of the most popular social media platforms in the world, with over one billion monthly active users and with users spending an average of 95 minutes per day on the platform. Contrary to popular belief, the TikTok has a diverse audience, with users from all age groups, genders, and backgrounds. We recommend marketers consider this platform for advertising.

    TikTok’s video-first approach allows marketers to create engaging, creative ads that showcase their products or services while connecting with their audience. TikTok’s user-generated content approach means that marketers can also take advantage of user-generated content and create campaigns that encourage online sharing.

    Smartphone with tiktok app open on a phone

    5. OTT/CTV Advertising

    OTT refers to the delivery of video content over the internet, and CTV refers to the use of internet-connected devices to stream content on TV screens. Many viewers turn to OTT/CTV platforms to watch their favorite shows and movies rather than traditional cable TV.

    OTT/CTV ads are typically less expensive to create, the cost of ad placement is generally lower, and marketers can target specific audience segments based on demographic information and user behavior. More importantly, marketers can optimize campaigns in real-time by tracking the campaign’s impressions, clicks, and conversion rate.

    6. Targeting Using First-Party Data

    As the digital world shifts towards privacy and data protection, the use of third-party cookies is becoming increasingly restricted, making it challenging for marketers to track user behavior and target their ads effectively.

    Many digital marketing agencies in New Orleans turn to first-party data to power their advertising campaigns. First-party data refers to information collected directly from users, such as website usage data, purchase history, and demographic information. This type of data is becoming increasingly valuable as it allows marketers to target more effectively.

    By using first-party data, marketers can tailor advertising to specific individuals based on their interests and preferences. Additionally, first-party data can increase the effectiveness of advertising campaigns through remarketing and uses of “lookalikes” of first-party data. Lookalike targeting, a common technique used in Meta Ads, uses first-party data to target users similar to existing customers.

    Learn More About Paid Advertising From Our Advertising Firm in New Orleans

    Marketers who stay on top of these latest trends will produce great campaign results in 2023; however, it’s important to remember that these trends are just a starting point. To truly succeed in paid advertising, marketers must constantly test and optimize their campaigns to ensure they get the best results for their business.

    Staying informed of paid advertising trends ensures you have effective and efficient campaigns that deliver the best possible return on investment.

    Contact our New Orleans digital marketing agency to learn more about paid advertising.

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    TikTok

  • Search Influence Finds a 4-Leaf Clover with 4 New Team Members!

    Search Influence finds a four-leaf clover with four new team members. Let’s meet our newest Influencers!

    Becca Michelet, New HireBecca Michelet Account Manager
    Born in Honduras, Becca and her twin were adopted and raised in New Orleans, with their adopted (honorary) triplet, by two awesome parents. She graduated from Louisiana State University with a bachelor’s degree in Fashion Merchandising, and a minor in Business. Becca brings a wealth of experience in customer service to her new role. When she’s not working on her client’s campaigns, you can find her snuggling with her dogs, Pepperoni & Roux, spoiling her nephews, cycling on her bike, or catching happy hour with her friends and family.

    Tyla Maiden, New Hire

    Tyla Maiden Account Coordinator
    Moving to New Orleans in 2019 after graduating from Radford University, Tyla jumped right into her digital marketing career as a Social Media Manager for a local small business obtaining her Digital Marketing certification from Generation USA. Outside of Search Influence, Tyla is an accomplished freelance artist, painting murals and other art projects around the city.

    Gi Levet, New HireGi Levet Account Manager
    A Louisiana native, Gi graduated with a bachelor’s degree in Organizational Communication from Southeastern Louisiana University and is currently on schedule to graduate with a Master’s degree in Strategic Communication in May 2023. Gi brings to the team an extensive background in social media and small business marketing. When she’s not working with her clients, you can find her spending time with her dog, Beans, traveling with her boyfriend, Josh, or checking out the newest true crime documentary.

    Mikayla Hammer Technical Digital Marketing AssociateMikayla Hammer, New Hire
    Originally from North Carolina, Mikayla has lived in Louisiana for the last 5 years with her husband and 3 children. Mikayla brings a diverse range of experience to her new role from service industry manager to graphic t-shirt business owner to being a stay-at-home mom. Outside of work, you can find Mikayla reading, gardening, or interior designing.

    Welcome to Search Influence, Becca, Tyla, Gi, and Mikayla!

    Interested in joining our team? Check out our open positions!

  • Higher Education Technical SEO to Solve Your Website Woes

    Higher Education Technical SEO to Solve Your Website Woes

    Higher Education Technical SEO to Solve Your Website Woes at #UPCEA2023

    As higher education institutions continue to evolve, it’s more important than ever to ensure that their websites are up to date and optimized for organic traffic and search engine performance. To accomplish this, universities must be aware of best practices for higher education technical SEO, the implications of changes made to their websites, and the impact of subdomains and OPM microsites.

    VIEW SESSION SLIDES

    DOWNLOAD HIGHER ED SEO RESEARCH

    Buttons above not showing? View Session Slides here. Download higher education SEO research and data here

    At the 2023 UPCEA Annual Conference, Paula French of Search Influence and Alicia Jasmin of Tulane SoPA will share their hard-won knowledge to help you avoid the most costly mistakes.

    Higher education upcea conference flyer

    What is Technical Search Engine Optimization?

    Technical SEO is the process of optimizing a website’s structure and internal elements to improve its rank on search engines.

    This starts with an SEO audit aimed at fixing technical issues that could be negative ranking factors that commonly hold education websites back from their full potential. Some of these technical SEO issues also make for a bad user experience, such as broken links, duplicate content, and lack of internal links.

    What Are the Benefits of Technical SEO?

    When implemented correctly, technical SEO can help universities maximize their organic search traffic and improve their visibility on search engines. This helps universities reach their target audiences, including prospective students, more effectively and efficiently.

    You know how important it is that your digital strategy and your school website are supportive of student search intent. But all that hard work will be for naught if the search engine crawlers can’t find your great content.

    You owe it to yourself to understand the common (technical) issues that many schools – and even some SEO agencies – miss when doing SEO for education websites.
    If you are serious about reaching potential students with your education SEO strategies, technical SEO is as important as your content strategy.

    What Will You Learn in “The Devil’s in the Details: Using Technical SEO to Solve Your Website Woes?”

    Attendees will learn how technical SEO, when part of their digital marketing strategy, will help you:

    • keep the search engine crawlers happy
    • stay ahead of the constantly updating search algorithms
    • most importantly: reach their intended audience: students

    Gain insight into how website structure can affect search rankings, the impact of subdomains and microsites, and the steps needed for a successful website migration.

    FAQs

    Q: What is SEO?

    A: SEO stands for search engine optimization, which is the process of optimizing a website’s structure and content to improve its ranking on search engines. As we learned in the Search Influence and UPCEA Higher Ed SEO Research Study it is not a given that your educational institution even has an SEO strategy.

    Q: What is the difference between technical SEO and other forms of SEO for higher education?

    A: Technical SEO focuses on the elements of a website’s infrastructure and coding that can affect its performance on search engine result pages (SERPs). This includes optimizing the website’s structure, fixing technical issues, and assuring the structure supports the keyword strategy.
    Other forms of higher education SEO, such as on page SEO, content optimization and link building, focus on improving the quality and relevance of higher education websites’ content for users.

    Q: How does technical SEO benefit universities and search engines?

    A: Technical SEO is a critical piece of higher education digital marketing that can help universities maximize their organic search ranking and improve their visibility on search engines, including Google search. This helps universities reach their target audiences, including prospective students, more effectively and efficiently.

    Also, technical SEO can help universities ensure their website content is of the highest quality and relevance to the user, making it more likely to be featured on the SERPs.

    Q: What will I learn in Alicia and Paula’s technical SEO session?

    A: You will gain insight into how website structure can affect search rankings, the impact of subdomains and microsites, and the steps needed for a successful website migration.

    Case Study: Higher Ed Microsite Migration SEO

    Additionally, you will learn about the latest tools available to gauge your search engine visibility, as well as tips and tricks to ensure your website is up to date and optimized.

    Q: Who should attend this session at UPCEA?

    A: This session is ideal for higher ed marketers and marketing teams who are looking to understand the technical SEO implications of recommendations for their websites from their education marketing agency.

    It is also beneficial for those who wish to learn more about tools, processes, and strategies to make sure their SEO efforts truly optimize their online visibility for organic search traffic.

  • ChatGPT: Data Mining and SEO With OpenAI and Bing

    ChatGPT: Data Mining and SEO With OpenAI and Bing

    Table of Contents

    Key Insights

    • Pubcon Austin 2023 might as well have been called “The State of AI SEO.” And it was fantastic.
    • ChatGPT and Bing GPT are a really easy way to toe the water of AI for data mining and SEO.
    • Development in AI, in all forms is moving lightning-fast. You need to be there, and you also need to be thoughtful how you engage.

    [bctt tweet=”According to @w2scott, ChatGPT and Bing GPT are a really easy way to toe the water of AI for data mining and SEO.” username=”SearchInfluence”]

    Introduction

    I attended and presented at Pubcon Austin a couple of weeks ago (February 2023) and came away with a ton of new ideas to use ChatGPT for SEO and how to do more effective ChatGPT Data Mining.

    ChatGPT Data Mining - Miners, mining for data as imagined by Midjourney

    Typically, a major conference will put out a call for speaking ideas months in advance. Pubcon is no different, and in the early fall of last year, the organizer Brett Tabke did just that.

    At the time, I had nothing that I was super passionate about presenting.

    But, since the winter holidays, I have been obsessively playing with OpenAI ChatGPT and a dozen or so AI content tools.

    I reached out to Brett Tabke, the organizer of Pubcon, and shared my idea for a talk. He was happy to make room for me on a panel — after giving me the requisite grief for being so late.

    If you’d like to see that presentation, I have it online here: Chatbots, AI Content, And The Marketer’s Conundrum.

    It turns out that earlier, Brett had put out a call to all of the speakers to ensure they addressed AI in their presentations. So, without knowing it, I was ahead of the curve.

    Brett presented a mind-blowing keynote, which gave me some great ideas for better use of the tools, and other presentations showed me some amazing tactical tricks.

    What Is ChatGPT and How Can You Use It for Data Mining and SEO?

    ChatGPT is an artificial intelligence (AI)-based chatbot system that uses natural language processing (NLP) to generate conversations.

    It keeps track of the conversation’s flow, context, and previous questions and answers.

    This makes it a valuable tool for both data mining and SEO since you can iterate on an idea and get well-formatted (mostly accurate) answers due to its training in the large language model (LLM).

    With ChatGPT, you can also ask complex programming language queries and get accurate responses in conversational format — perfect for understanding customer behavior, getting statistics for content, or even the kind of granular location-based information you need for local SEO.

    For years, the tech industry has embraced AI. Examples include IBM Watson, Tesla, and more. I detailed a few of these in an article I wrote for Near Media.

    ChatGPT’s wide range of applications makes it a great interdisciplinary tool — you can use it to learn new AI models, build generative AI tools, or even translate natural language input into other languages.

    It’s a revolutionary example of how machine learning can make everyday jobs more efficient.

    In short, ChatGPT is a powerful tool with a wide range of applications — perfect for data mining and SEO.

    Now, What About Bing GPT

    In addition to discussions of ChatGPT, there was a keynote from Bing’s Fabrice Canel. During his keynote, Fabrice gave the entire audience access to the new Bing GPT.

    Interestingly, I had received my preview access the day prior.

    It’s important to understand that Bing GPT is not ChatGPT. Bing’s GPT includes the knowledge of the underlying OpenAI LLM, plus the Bing search index.

    This is really useful because you can do things like feed it a URL and have it output the data you’re looking for.

    Screenshot: Bing GPT Fresh Data Pubcon Austin 2023 Speaker Roster

    As you can see, Bing GPT either breaks down or gets bored and stops with the table. There are also some OpenAI GPT limitations in text input and output size.

    But the data is great, and because it’s able to use the Bing search engine, it’s fresh findings.

    On the contrary, if you ask the same question to ChatGPT, you get a combination of made-up and outdated information. And, though not apparent here, it took ChatGPT a long time to think about this one.

    Screenshot: ChatGPT Making Up A Pubcon Speaker Roster

    The only one of the above speakers who actually made it to the podium in 2023 is Aleyda Solis, and that was definitely not her topic.

    Also, notice how Bing GPT actually cites its sources. It’s clear the Bing folks are thinking about how this technology can continue to add value to the copyright holders whose content is driving their answer.

    [bctt tweet=”Bing GPT cites its sources. The Bing folks are thinking about how this technology can add value to the copyright holders whose content is driving their answer.” username=”SearchInfluence”]

    If you’re using it to do ideation or organization for SEO, ChatGPT is probably safe.

    You can’t, however, trust ChatGPT data mining to give 100% correct results. So, it’s critical you fact-check everything ChatGPT creates.

    I have no doubt that for the lazy SEO, ChatGPT will be abused and ultimately become a tool with which they accidentally injure themselves, like a hammer bouncing back and hitting them in the head.

    Some Other SEO ChatGPT Use Cases

    Writing code is only one of the many well-documented examples of use cases for ChatGPT.

    Other interesting examples show how ChatGPT can answer complex questions like formatting text in HTML and schema.org markup.

    [bctt tweet=”ChatGPT can answer complex questions like formatting text in HTML and schema.org markup.” username=”@SearchInfluence”]

    It can even organize data into tables, as shown in the example above.

    And because of the ChatGPT response methodology, you can iterate on your initial question until you get the right answer. I find that I often have to create follow-up questions to get to the prompt I’m looking for.

    ChatGPT also has what they call “reinforcement learning models” that enable it to take feedback and improve.

    So, back at the office, we found ourselves preparing for an upcoming industry conference, UPCEA, where our Director of Sales and Marketing, Paula French, will be presenting alongside one of our clients, Alicia Jasmin of the School of Professional Advancement at Tulane University.

    The UPCEA conference organizers share a list of attendees but don’t provide their contact information. We are presenting, we have a booth, and we have some sponsored research launching.

    So, we want to get the word out to the attendees.

    We have a new marketing associate starting, and we were planning to have them go through the list and find better contact information for the attendees we were hoping to connect with.

    I had the idea that it might be possible to paste information from that list into ChatGPT and ask it to fill out the remainder.

    It worked!

    But more on that in a bit.

    Natural Language Processing With Structured Responses

    Here is an example of a ChatGPT response that finds and organizes data in a way that is now useful for an SEO practitioner — or anyone interested.

    I asked ChatGPT for neighborhoods arranged by city within the greater New Orleans area. And it gave me a well-organized response.

    Obviously, this is not a comprehensive list, but you can see the opportunity for using this mind data for SCO coming almost directly from ChatGPT.

    I asked: “table of neighborhoods arranged by city for the greater New Orleans area

    ChatGPT answered:
    Sure! Here’s a table of neighborhoods arranged by city for the greater New Orleans area:

    Neighborhoods
    New Orleans Algiers, Audubon, Bayou St. John, Black Pearl, Broadmoor, Bywater, Central Business District, City Park, East Carrollton, East Riverside, Faubourg Marigny, French Quarter, Garden District, Gentilly, Holy Cross, Irish Channel, Lake Terrace, Lakeview, Leonidas, Lower Ninth Ward, Marlyville, Mid-City, Milan, Navarre, Riverbend, St. Anthony, St. Claude, St. Roch, Touro, Tremé, Uptown, West End
    Metairie Airline Park, Bonnabel Place, Bucktown, Causeway, Clearview, East Bank, Fat City, Kenner, Lakeview, Metairie Terrace, Old Metairie, Pontchartrain Gardens, Severn, West Esplanade
    Kenner Chateau Estates, Driftwood, Grandlake, Greenlawn Terrace, Highway Park, Kenner, Lincoln Manor, Louisiana Trace, Quail Ridge, Roosevelt Gardens, University City
    Gretna Algiers Point, Aurora Gardens, Garden Park, Gretna, McDonoghville, Mechanickham, Westwego
    Westwego Westwego, Nine Mile Point
    Harvey Barkley Estates, Barkley Place, Beechwood, Bellevue Gardens, Beverly Knoll, Brown Derby, Cottonwood Place, Dutch Gap, Harvey, Heatherwood, Magnolia Trace, Manhattan, Woodland West
    Marrero Ames Farms, Barataria, Lincolnshire, Marrero, Oak Forest, Oak Cove, Oakmere, Plantation Estates, Pritchard Road, Westwood
    Terrytown Terrytown
    Belle Chasse Belle Chasse

    Note: This is not an exhaustive list but includes some of the more well-known neighborhoods in the Greater New Orleans area.

    Chatbots As Personal Assistants

    So, about that attendee list…

    … I don’t want to expose the information of random conference attendees I don’t know. And, knowing that ChatGPT occasionally gives really authoritative-sounding wrong answers, I figured I could use the speakers at the recent Pubcon to demonstrate this point.

    Sometimes, one has to iterate to get the prompt right and, as a result, get the desired response.

    I heard it said in a recent presentation that “prompts are the new code.” I think the act of writing prompts for ChatGPT is actually good relationship training. You learn how to ask for exactly what you need without a whole bunch of fluff or drama 🙂

    [bctt tweet=”Prompts are the new code.” username=”SearchInfluence”]

    So, here’s a table of the speakers at Pubcon Austin. I had to paste information from the website into ChatGPT to give it the core data.

    Screenshot: Pubcon Speakers and Sessions Organized by ChatGPT

     

    I also had to iterate on this a couple of times because ChatGPT is funny, and sometimes, it will stop giving output for no clear reason.

    I find it best to think of ChatGPT as a person. It helps avoid frustration when you cannot connect on the point you’re trying to get across.

    OK, So, we’ve got our core data.

    Now, I want to enhance it with contact information.

    Normally, ChatGPT will refuse to respond to inappropriate requests, like giving you what it thinks is private information — even though it knows the answer. That data is out on the Internet somewhere; otherwise, ChatGPT wouldn’t know it.

    Email is one of those items. Ask for an email address, and ChatGPT politely declines.

    Screenshot: ChatGPT Inapropriate Request - Rand Fishkin's email

    Nope! Not going to give me Rand’s email address. However, look how nicely it directs me to Rand’s website to make contact.

    But, for some reason, if you ask for it in a table, it will give it to you.

    Listen. I know how SEO and marketing folks are. Now that you know this, you’ll abuse the crap out of it, and they’ll kill the feature. Please, please only use it when you need it and recognize that, sooner or later, it will go away.

    It’s also important to remember, like in the example above with fictitious speakers at Pubcon Austin 2023, that ChatGPT sometimes makes stuff up and does so in a really authoritative way.

    So, as I said, ask (for it in a table), and you shall receive.

    Name Company LinkedIn Page Email
    1 Gary Illyes Google https://www.linkedin.com/in/garyillyes/ [email protected]
    2 Dave Rohrer North Side Metrics https://www.linkedin.com/in/daverohrer/ [email protected]
    3 Aleyda Solis Orainti https://www.linkedin.com/in/aleyda/ [email protected]
    4 Martha Vanberkel Schema App https://www.linkedin.com/in/marthavanberkel/ [email protected]
    5 Pat Strader Data Agility Group https://www.linkedin.com/in/pat-strader-28972/ [email protected]
    6 Lazarina Stoy Brado Creative Insight https://www.linkedin.com/in/lazarinastoy/ [email protected]
    7 Dave Davies Beanstalk Internet Marketing https://www.linkedin.com/in/beanstalkdave/ [email protected]
    8 Ryan Jones Razorfish https://www.linkedin.com/in/ryanmjones/
    9 Eric Enge Perficient https://www.linkedin.com/in/ericenge/ [email protected]

    And this was the prompt:

    Screenshot: ChatGPT Prompt Data enrichment with email and LinkedIn link

    I cannot stress enough that there is a very high likelihood some of the above data is wrong.

    It’s also important to consider that starting from a very specific example, like my use of the Pubcon agenda, may lead to brushing up against copyright protection issues.

    Brett, we’re cool, right?

    [bctt tweet=”I cannot stress enough that there is a very high likelihood some of the above data is wrong.” username=”SearchInfluence”]

    Frequently Asked Questions About ChatGPT for SEO and Data Mining

    Is it legal to use AI to write content?

    Today, yes. However, there are current court cases working their way through the system that may limit some of the uses.

    Bing is ahead of the game today, given their attribution of source documents in their chat output.

    What are some of the ethical concerns with AI content?

    The biggest concerns I’ve heard are about attribution and disclosure. Google has said they don’t have a problem with AI content, but they believe there should be disclosure.

    Does this mean that if you used AI tools to help you generate an outline or develop ideas, you must have that as a postscript? Not in my opinion.

    How long until the robots take over?

    They’ve already taken over. You may have missed it.

    In the first piece I *wrote* on the robot uprising, the content points out the risk of misinformation and the impact on jobs.

    We may have to learn how to be good servants to our robot overlords in order to survive.

    [bctt tweet=”We may have to learn how to be good servants to our robot overlords in order to survive.” username=”SearchInfluence”]

    What are some other concerns?

    Given these approaches to machine learning are based on the big bad Internet, ChatGPT can give biased responses. And as we’ve shown, the way you ask the question frames the response.

    A *bad* prompt will likely yield bad responses.

    And, accuracy. Always check your work.

    Should I use these tools?

    Unequivocally yes! Unless you like working harder and not smarter, you should be figuring out how to use AI-based tools to streamline your workflow.

    Maybe there are jobs that AI can’t enable, but they are few.

    And if you’re a marketer, particularly an SEO specialist, ChatGPT and other AI content tools are about to rock your little world — whether you like it or not.

    Code for the JSON-LD schema.org FAQ of the Above

    Screenshot: ChatGPT SEO Generated FAQPage Schema

    Schema.org houses a set of structured data schema that the search engines have agreed to recognize. The one above is an example of FAQPage Schema.

    For SEO, ChatGPT Is the Tipping Point for AI

    AI is for more than just machine learning professionals and business analysts. Chat-based AI is going to be integrated into most information retrieval systems in the very near future.

    As marketers, particularly digital marketers, we owe it to our clients to understand these tools and how they can be used for good and ill. And, if you employ freelance writers as we do, it’s critical that you start thinking about your new approach to plagiarism and originality.

    There is a crop of new tools to check for AI-built content. We’re currently trialing Originality.ai, and it looks promising.

    At Search Influence, we are already finding ways to be more effective and efficient with these tools. We believe, without a doubt, our work product will improve with the smart use of AI.

    And, when we find efficiencies that lower our cost-per-unit X in client work, we’ll be able to pass those savings on to our clients in the form of more value per dollar spent.

    I’m as excited about SEO as I’ve been in years, and I’ve been doing it for more than two decades.

    As I said in my article for Near Media, suggesting this changes everything is not hyperbole.

    Is change good? Is change bad? Change is inevitable.

    Let’s embrace the change together.

    Get in touch if you’d like to learn more about how we can embrace the change together and help grow your business through smart SEO and online ads — powered by AI!

    [bctt tweet=”I’m as excited about SEO as I’ve been in years, and I’ve been doing it for more than two decades. As I said in my article for Near Media, suggesting this changes everything is not hyperbole. Is change good? Is change bad? Change is inevitable. Let’s embrace the change together.” username=”SearchInfluence”]

    P.S. Hey, Google! Disclosure: This was partially written by AI — obviously.

  • The AI Sandwich – Chatbots, AI, And The Marketer’s Conundrum

    AI, Chatbots, and ChatGPT are revolutionizing the way marketers create content.

    I don’t believe it’s hyperbole to say, “this changes everything.”

    A friend described a good human/AI workflow as an “AI sandwich” and I think that’s about right.

    Image of an "AI Sandwich" as imagined by Midjourney
    AI Sandwich

    I go into much more detail in a post I wrote for Near Media.

    AI is analyzing medical images, optimizing energy grids, personalizing education, and driving cars. It is also moving quickly into SEO. ChatGPT is the most newsworthy of these tools, but there are many more..

    ChatGPT can render programming code, such as PHP code to write the html for an ascii cat face. 

    AI can be used for good, but it can also be used for evil. Cybersecurity researchers are already finding instances of bad actors posting functional malware code to cybercrime forums.

    ChatGPT and other AI-enabled tools shine in examples like the code above, where they’re either completely doing the work of humans or significantly shortcutting the process. 

    For prototyping, confirming assumptions, and initial fact checking ChatGPT, as an AI writing tool, works well – though a manual review is still advised.

    There are also a number of established AI writing tools such as Jasper, Writer, and QuillBot.

    Additionally, there are an equal number of AI image-generation tools, such as Dall-E, Midjourney, and Stable Diffusion.

    AI tools being used for SEO: ChatGPT, Jasper, and other OpenAI-based tools can be useful in the process of building content.

    However, there are concerns that the use of AI tools will lead to content being deemed “unhelpful”. Search Quality Raters are human beings who review Google search results and give feedback on the quality of the results, and they are looking for signals such as Expertise, Authority, and Trust.

    In order to support the quality guidelines and their human raters, the best use of AI tools may be an “AI sandwich” where humans write prompts, AI does its thing, and then humans edit and fact check.

    However, if we want to produce helpful, trustworthy content, the output of the AI content generation tools will need to be like parts on the shelf that together make the whole.

    We are about to see an explosion in AI-generated content, and legitimate content creators will use it to create better content, develop great ideas, and serve their organizations and clients more effectively.

    As an old-school SEO, ChatGPT and its peers are a great opportunity for testing and tuning.

    As a client-serving marketing organization, we are excited about the ways in which these tools and those still to come will help us produce better, more engaging content.

    However, we may see things get worse before they get better.

    Be sure to check out my post on Near Media. Your feedback is a gift.

    As far as the robot apocalypse goes, I’m hoping our new mechanical overlords will be gentle.

  • Beat Brand Boredom: Bringing Rebranded Creative to Market Digitally

    Beat Brand Boredom: Bringing Rebranded Creative to Market Digitally

    Key Insights from Higher Ed Branding Project

    • There are five key steps to deploy new creative within persistent digital campaigns successfully. Each step is detailed in this case study for our client at Tulane University.
    • Set short and long-term goals for how you want the new creative to impact performance. These goals should serve as your guideposts for all adjustments and decision-making.
    • Resist the urge to drop your old creative cold turkey, even if you believe it is fatigued. Learn how to do this tactically in your digital ad sets.
    • Digital ads provide a great testbed and allow you to learn and iterate. 
    • “Creative doesn’t have to be beautiful work; it needs to be effective at differentiating …and you will know that by looking at the performance data.”

    Introduction

    A branding or creative refresh is hard work. You’ve wrangled the stakeholders and the creative team and worked through the big egos that were likely at the table in the process. Now, you have to figure out marketing deployment, a step often forgotten about when planning the rebranding effort itself. 

    If you’re already running digital advertising campaigns, it can be daunting to roll out your new brand. You can’t afford downtime in your campaigns — stopping all marketing to update and re-launch.

    And, you are concerned about measuring leading indicators of success for the new brand, ideally BEFORE seeing a negative impact on the enrollment pipeline.

    In the last year, I led the digital deployment side of our client Tulane School of Professional Advancement’s rebranding effort. In our recent collaborative session at UPCEA MEMS 2022 in New Orleans, I shared a five-step process for bringing your new creative to life in persistent digital marketing campaigns.

    Read on for a step-by-step guide to bringing refreshed branding or creative to life and share your feedback in the comments or on social media.

    But First, Some Context…

    Before the rebranding effort, we had persistent digital campaigns running on Facebook Ads, Google Paid Search, and other display networks, including OTT and CTV advertising. We had more than 250 different graphic creatives in play at the time following the old style. Our client depends on these campaigns to fuel their enrollment pipelines with new contacts and inquiries year-round. We couldn’t afford to have a major dip in performance or for campaigns to come to a halt during a rebrand.

    5 Steps to Deploy New Creative in Persistent Digital Campaigns

    At a high level, these are the five steps to deploy your new creative successfully. We’ll break down each of these steps in this blog below.

    1. START WITH THE RIGHT EXPECTATIONS
    2. MAKE A TRANSITION PLAN
    3. SET SHORT AND LONG-TERM METRICS-BASED GOALS
    4. CHECK AND ADJUST
    5. ITERATE ON YOUR NEW CREATIVE

    Step 1: Start With the Right Expectations

    When implementing new creative into existing campaigns, you need to go into the process with realistic expectations. And, we all know that there are sometimes stakeholders disconnected from marketing who may expect a creative overhaul to produce instant results. 

    Major adjustments to your campaigns will always make an impact on campaign performance as the digital platforms adjust. Whether you follow a solid plan will determine if that impact is net positive or negative in the long run.

    This is because digital advertising platform campaigns have what is called the “learning phase” for new creative. During this time, the delivery system — the machine — still has a lot of data to collect to “learn” about how to best deliver your ad set. So, during that time, performance will be volatile and cost per result will be higher.

    You should expect it to take up to three months for your campaign performance to normalize and your campaigns to exit the “learning” phase.

    Up front, set expectations with your stakeholders so they DON’T expect instant magic.

    Step 2: Make a Transition Plan

    Do create a careful transition plan, especially for a major overhaul. I’ve broken this down further into three key components.

    • Time it right. We intentionally timed our implementation during a slower period for recruitment. For us, this meant we started the process in January and completed it by EOM February so that the new creative could be fully in place for the Fall recruitment cycle.
    • Implement new creative alongside existing ads. Rather than creating all new campaigns in our existing ad platforms, we implemented new ads while they ran alongside the older assets for some time. This allowed the ad platforms to begin serving the new ads, collect performance data, and learn how to deliver those ads to the audience best. In doing so, we were able to mitigate an immediate negative impact and continue to recruit new prospects into the pipeline. 
    • Pause old creative based on data. Then, we paused the old ads when we saw the new ads were converting at a comparable cost per conversion. Resist the urge to drop your old creative cold turkey, even if you do feel it is fatigued.

    Step 3 – Set Short and Long-Term Metrics-Based Goals

    Set short and long-term goals for how you want the new creative to impact performance. 

    We’ve gone over in detail why we cannot expect a huge positive impact on results immediately. These goals should always be SMART: specific, measurable, attainable, relevant, and time-bound.

    You may start with an immediate goal of keeping your cost per conversion within a certain acceptable range of your historical or seasonal average.

    Consider what else you have going on that may impact the campaign performance.

    Step 4 – Check and Adjust

    Once implemented, check your key metrics against your goals. These goals should serve as your guideposts for all adjustments and decision-making.

    Slide Highlighting the need to Check and Adjust your Higher Education Marketing deployment

    This chart shows our cost per inquiry (CPI) from digital advertising over time. Here are the highlights:

    • The first dot on the slide is our CPI in the first month of the new creative deployment. You’ll notice that it rises from there and spikes at about three months. By this time, our old creative was fully paused, and we believed our campaign performance was beginning to normalize.
    • With focused energy on optimizations from that point forward, our CPI began to trend back down, achieving one of our short-term goals.
    • Now, for the long term — In June (gold dot), we felt the effects of shifting priorities and a new fiscal year budget. Our budgets actually increased for the first time in a couple of years, and, with some advertising priorities adjusted, we saw the CPI jump up.
    • We continuously check and adjust. Since then, we’ve consistently optimized the CPI back down to now nearing our initial cost at the time of new creative implementation.

    And, we continue to have a cost per inquiry significantly lower than client-approved benchmarks. 

    So, what’s the impact?

    Tulane SoPA’s Fall 2022 term compared to Fall 2021 had a better yield, with significantly fewer inquiries at the top of the funnel. The creative rebrand was one of several tactics in play to intentionally improve the quality of inquiries over time — so fewer inquiries was actually a GOOD thing!

    What this tells us is that, among other factors, we are reaching the right audience with the right message at the right time

    Step 5 – Iterate on Your New Creative

    The story doesn’t stop there. 

    Digital ads provide a great testbed and give you the opportunity to learn and iterate. After your campaigns have normalized and your new creative is fully adopted, review the performance of your key messages or creatives and make adjustments.

    Once we saw our results normalize and our branding effort fully implemented, we moved into the next phase. We began to iterate on our creative with bigger, bolder messages that we either wanted to test or that we believed were strong selling points for our audience.

    Our tests have been running since the summer, and we’ve already taken away some big learnings! 

    One Iteration Success Story

    Previously, we had not significantly promoted our accelerated master’s program before. At Tulane SoPA, undergraduates can earn a bachelor’s and master’s degree in five years. After running some test creative across several campaigns and placements, we found that our audience is really interested in this.

    Once we had a statistically significant volume of conversions, we could see:

    • High volume of conversions on this messaging compared to other message tests we tried
    • Cost per result was looking great — it was lower than our typical and significantly lower than the benchmark

    Now, we are taking additional steps to get this information in front of our undergraduate audience through email drip campaigns, landing pages, ad copy, and more.

    This is the step that will perpetuate — until it is necessary to refresh your branding again.

    When will that be?

    When the data tells you that your messaging is no longer effective for your audience.

    Branding evolution is never done. Use data to evaluate and iterate on your brand voice and identity. In a professional development course, Jim Fong said, “Marketing should be strategically and data-driven, not driven by the creative. Creative doesn’t have to be beautiful work, it needs to be effective at differentiating.” 

    I would append that by adding “…and you will know that by looking at the performance data.”

    If you’ve taken the time to create new branding and need help deploying it digitally, contact my talented team at Search Influence for more information

  • Search Influence to Present at the 2022 UPCEA MEMS Conference

    United For Success MEMS, Marketing Enrollment Management and Student SuccessAt UPCEA’s 31st Annual MEMS Conference, Search Influence’s Director of Account Management Alison Zeringue will co-present “Beat Brand Boredom: Aligning Brand With Student Experience to Reinvigorate Interest in Your School,” alongside Alicia Jasmin, Shiela Flatz, and Nico Rose — higher education marketing experts from the Tulane School of Professional Advancement (Tulane SoPA) and the University of Florida Online.

    For over 100 years, UPCEA has been the leading association for the advancement of Professional, Continuing, and Online Education (PCO) for public and private higher ed institutions across North America.

    This year’s MEMS: Marketing, Enrollment, and Student Success conference will be held on November 30–December 2 at the Ritz-Carlton in New Orleans. The conference marks the first in-person UPCEA MEMS session since 2019.

    Attendees will get an insider glimpse into how to combat today’s higher-ed digital marketing challenges and grow student enrollment with data-driven strategies and proven tactics.

    Higher Education Digital Marketing Session Description

    Today, prospective students expect a minimum of flexibility, connection, and communication from their school.

    With student learning expectations continuing to steepen, the pressure is on digital marketers to adapt their brands and quickly catch up to speed.

    In “Beat Brand Boredom: Aligning Brand With Student Experience to Reinvigorate Interest in Your School,” higher education marketing firms and universities will learn how to put the student experience at the forefront of their marketing tactics. When equipped with a student-centric approach, marketers will better connect with prospects in all stages of enrollment to drive digital advertising success.

    “Digital advertising success can have a huge impact on your marketing plan, but it can be challenging for marketers to navigate the nuances of advertising technology,” said Search Influence’s Director of Account Management Alison Zeringue. “We’re excited to share our knowledge with the continuing education community so they can benefit from our experience.”

    Learn from higher education marketing specialists at Search Influence, the Tulane School of Professional Advancement, and the University of Florida Online to see how you can beat brand fatigue and boost enrollment with updates to your:

    • Brand messaging
    • Brand positioning
    • Media mix
    • Visual identities

    UPCEA MEMS 2022 Conference Speakers

    In the 2022 UPCEA MEMS session, “Beat Brand Boredom: Aligning Brand With Student Experience to Reinvigorate Interest in Your School,” attendees will learn higher education marketing strategies from:

    • Alison Zeringue, Director of Account Management, Search Influence
    • Alicia Jasmin, Director of Marketing & Communications, Tulane School of Professional Advancement
    • Sheila Flatz, Assistant Director, Operations, University of Florida Online
    • Nico Rose, Chief Operating Officer and Associate Director, University of Florida Online
      UPCEA and Tulane Partnerships

    UPCEA and Tulane Partnerships

    In 2022, Search Influence became a Platinum Partner of UPCEA. Through this partnership, Search Influence shares how higher education marketing institutions can optimize, measure, and track their search engine optimization and paid ad strategies to drive more qualified prospects to their marketing channels.
    For six years, Search Influence has worked with Tulane SoPA to improve their online visibility and drive quality inquiries, providing services including search engine, paid digital ads and email marketing.

    To learn more about Search Influence’s higher education marketing services, visit our website or call (504) 336-3379.

     

  • UPCEA Publishes Blog Post by Search Influence’s Alison Zeringue

    SEO and digital advertising is jet fueld for your higher education marketing strategy

    On October 28, 2022, UPCEA (the leading association for professional, continuing, and online education) published the blog post “SEO & Digital Advertising: Jet Fuel for Your Higher Education Marketing Strategy,” by Search Influence Director of Account Management Alison Zeringue.

    For over 100 years, UPCEA has served public and private colleges and universities across North America with a focus on:

    • Professional and continuing education
    • Alternative and non-degree credentials
    • Marketing and enrollment management
    • And most recently, online leadership and administration

    Alison Zeringue’s UPCEA Blog Post

    In her blog, Alison discusses how the demographics of Professional, Continuing and Online education units’ students have evolved along with the demand for online education options — creating a new challenge for high ed marketers.

    She discusses how expertly crafted SEO and digital advertising can give higher education marketers a leg up in a constantly changing field.

    “In my tenure as a marketer, there is a theme that rings true: Search engine optimization (SEO) and digital advertising — both paid search and digital display — work in tandem to deliver consistent, qualified inquiries to fuel your pipeline,” Zeringue said in the post.

    UPCEA and Search Influence’s Partnership

    In 2022, ROI-focused digital marketing agency Search Influence became a Platinum Partner of UPCEA.

    Through this partnership, Search Influence shares how higher education marketing institutions can optimize, measure, and track their search engine optimization and paid ad strategies to drive more qualified prospects to their marketing channels.

    Learn More From the Higher Education Marketing Experts at Search Influence

    Since 2006, Search Influence has been crafting digital marketing campaigns for higher ed institutions that show proven results.

    Contact us today to learn more about our digital marketing services.

  • Search Influence to Present at the 2022 University Professional and Continuing Education Association (UPCEA) South Region Conference

    Search Influence will co-present “The Devil’s in the Details: Using Technical SEO to Solve Your Website Woes” at the 2022 University Professional and Continuing Education Association (UPCEA) South Region Conference, along with fellow higher education marketing specialist, Alicia Jasmin, the Director of Marketing & Communications for the Tulane School of Professional Advancement (SoPA).

    2022 UPCEA South Region Conference graphic

    Since 1915, UPCEA has been a leader in the continuing education space, working with private and public universities across North America. Now based in Washington, D.C., UPCEA continues to be the leading association for professional, continuing, and online education.

    At the 2022 UPCEA South Region Conference, marketing professionals will get the opportunity to learn about the latest trends in higher education marketing.

    Higher Ed Marketing Session Description

    According to The Evolllution, the student experience starts with a university’s website — making the need for concise and user-friendly web pages more important than ever before.

    Higher education institutions put their search visibility and website traffic at risk when big, and even sometimes nominal, changes are made to their websites.

    In Search Influence and Tulane SoPA’s UPCEA session, “The Devil’s in the Details: Using Technical SEO to Solve Your Website Woes,” higher-ed marketers will learn how to avoid costly mistakes that may unknowingly impact search ranking and traffic by gaining an understanding of technical SEO.

    “Technical SEO helps Google better process your site,” said Search Influence’s Director of Sales and Marketing Paula French. “We want higher education marketers to understand its importance, so they don’t risk their search rankings and traffic when they make site updates.”

    Join Search Influence and the Tulane School of Professional Advancement to learn:

    • How website structure can hurt or help rankings
    • The impact of subdomains and microsites
    • How to pull off a seamless website migration

    Higher Education Digital Marketing Speakers

    Director of Marketing & Communications for the Tulane School of Professional Advancement (SoPA), Alicia Jasmin

    Alicia Jasmin is a native of New Orleans with expertise in higher education, strategic communications, and community relations.

    From 2007-2019, Alicia held several roles in the Tulane University Office of Marketing and Communications, where she helped shape the university brand and promote positive university messaging. In her last position at Tulane as the Assistant Director for News, she played a major role in upholding the university’s reputation through the daily management of external university news.

    Prior to rejoining Tulane as the Director of Marketing and Communications for the School of Professional Advancement, Alicia led community relations efforts at the University of Texas MD Anderson Cancer Center in Houston, the largest cancer center in the United States.

    Search Influence Director of Sales & Marketing, Paula French

    Paula French has developed strategic digital marketing solutions for clients since 2009 when she joined Search Influence — then a 9-person team.

    Paula contributed to the company’s rapid growth by building and training effective account and sales strategists. She has led strategy on SEO & digital marketing projects for hundreds of businesses across the country.

    Today, Paula plays online marketing matchmaker by identifying the right marketing solutions to match business goals and help companies in almost any industry optimize their potential, with an emphasis on education, healthcare, and tourism.

    Paula speaks about digital marketing in her hometown of New Orleans and on the road, including past panels at MozCon Local in Seattle, Pubcon Las Vegas, and Engage in Portland.