Tag: small business

  • NOLA’s Mama Maji Leverages Online Relationships to Fight Global Water Crisis

    MamaMaji

    Based in New Orleans, Mama Maji is a nonprofit organization that works globally to connect and empower women to address the global water crisis. Every day, women lose 152 million hours collecting the water necessary to drink, cook, clean, and bathe. In spite of the need for clean water access in villages, water projects are notoriously prone to failure. Pumps need maintenance, and even well-funded projects encounter unforeseen difficulties or fail to take local preferences into account. Mama Maji works to help with health training and water access abroad, and the organization also hosts seminars in New Orleans.

    SI-Blog-KG-A-03

    Work Abroad and at Home

    The Chiga Community Water and Sanitation Project started with a deep well to support food production for a rescue center in Chiga, a community near Kisumu in Kenya. The rescue center serves as a temporary home for at-risk children until permanent homes can be found. Mama Maji has helped to expand the project’s impact by building pipelines and kiosks in nearby communities. Training community members in health, water, and sanitation helps to maximize the impact of clean water access. Meanwhile, in New Orleans, Mama Maji facilitates professional development seminars for women.

    Getting Online

    Active since 2012, Mama Maji now has a presence across several social media platforms, including Facebook, Twitter, LinkedIn, Pinterest, and Instagram. Founding Director Sydney Gray explains that Instagram has been useful as a convenient place to upload photos that will then appear on other social media like their Facebook and Twitter pages. Twitter has been valuable during campaign periods like World Water Week, when tweets have allowed the relatively small nonprofit to engage in international dialogues.

    Inspirational People

    With over 500 likes, Mama Maji’s Facebook page features project updates, fundraisers, and inspirational success stories. Sarah, a resident in Obino village in Kenya, is one of those stories. She was one of thirty volunteer women from 14 villages who trained with Mama Maji in April, learning the basics of water, health, and sanitation. In the following three months, not only did Sarah train over 300 people, but she also managed to prevent a cholera outbreak before it started. She recognized the symptoms while volunteering at a local health fair and mobilized the Kenyan Department of Public Health. The government rushed ambulances to the village for the four people who were already sick and screened the rest of the village.

    Getting Noticed

    “People connect to people, not organizations,” explained Sydney, who has found that people relate to personal stories more than they relate to statistics. Getting people to engage with the content by liking, commenting, and sharing is great, but the ultimate goal is getting donations. Emails, quarterly newsletters, and videos seem to have the biggest impact on donations, but Mama Maji has also developed a detailed guide to crowdfunding.

    The Catalyst 500 Challenge

    The challenge takes Catalysts who have pledged to raise $500 toward the Chiga Community Water and Sanitation Project, and it shows those pledges how to use their social media and email contacts to crowdfund on a three-week schedule. By finding about 10 contacts who will relay the message to their own networks and contacts, a Catalyst’s message is greatly amplified. Expanding this same concept and preparing for a month and a half, one volunteer was able to raise $4,000.

    SI-Blog-KG-B-03

    The Catalyst 500 Challenge, Mama Maji’s crowdfunding program, uses these week-by-week guides for those interested in raising funds. For more information, contact Sydney Gray and the Mama Maji team to learn more about the program. To help, connect with Mama Maji on social media to help spread their message.

  • Rebuilding Together: New Orleans Nonprofit Celebrates 25 Years of Service

    Next weekend kicks off the 25th annual October Build for local nonprofit Rebuilding Together (RT). Comprised of two weekends of service on homes for low-income families, the elderly or disabled, and military veterans, October Build is the organization’s largest event and hosts hundreds of volunteers both from New Orleans and all over the country. I’m pretty excited to be one of them.

    My first hands-on experience with Rebuilding Together was during the Citywide Day of Service for Katrina 10. I, along with about 20 Tulane, Chevron, and other corporate volunteers, met a woman named Ms. Fernanda in St. Roch, and we all worked on removing lead paint and priming her home. Hers was one of five sites that RT worked on that day, from painting to building new stairs and helping with other more intensive carpentry projects.

    Shell Volunteers and RT Staff Member at K10 Service Day, Photo Credit: Jon Skvarka
    Shell Volunteers and RT Staff Member at K10 Service Day, Photo Credit: Jon Skvarka

    Needless to say, I really enjoyed the experience of volunteering and seeing a new side of New Orleans. So it seemed fitting to write about my experience and about the organization that facilitated it. To learn more about Rebuilding Together and put it in an online marketing scope, I interviewed Executive Director Jon Skvarka.

    We met at RT headquarters in the Resource Preservation Center on Tchoupitoulas and sat down at a conference table on the ground level, surrounded by an exhibit of the historic neighborhoods of New Orleans.

    The Origins of Rebuilding Together New Orleans and October Build

    Rebuilding Together was formed in 1988 in tandem with its sister program, Operation Comeback. Operation Comeback, says Jon, began in order to preserve and restore historic homes in New Orleans in preparation for sale. Conversely, Rebuilding Together would preserve and maintain homes of lower income, but long-standing, homeowners in order to preserve neighborhoods.

    Volunteers from Regions Bank - Christmas in October 1992, Photo Credit: RT Staff Member
    Volunteers from Regions Bank – Christmas in October 1992, Photo Credit: RT Staff Member

    Originally called Christmas in October, October Build formed out of the original service day that Rebuilding Together produced. It’s continued to grow since its inception and now services seven neighborhoods with the help of individual and corporate volunteers and a team of Americorps members.

    Leveraging Their Online Presence

    Social media and an online presence aren’t always the highest priority for nonprofits, but Rebuilding Together maintains a simple but updated website, along with profiles on Facebook, Twitter, and Flickr. These, says Jon, are meant primarily to “thank and engage” volunteers for their help, with before-and-afters, sponsor shout-outs, and volunteer photos available to the public. Updated and rebranded in 2008, the website serves more as a landing for potential and current national volunteers. According to Jon, the site is invaluable for those looking for volunteer opportunities outside of the more well-known national organizations like Habitat for Humanity.

    And in terms of online marketing, they send out one or two emails per year to volunteers and focus heavily on maintaining quality content for their website. Though they may try to focus more on building their online presence in the future, RT has been steadfast in keeping up with basic online and digital trends, and, as Jon says, it shows with how well they’ve been able to retain and build their volunteer base, both for October Build and year-round projects.

    The New Orleans Experience

    As something of an Americorps groupie, I’ve noticed that New Orleans has a high retention for its members. This includes Jon, who first started at RT in 2007 as an Americorps member, and most Rebuilding Together staff are former Americorps members as well. Jon explains that it was the opportunity to participate in preserving New Orleans culture and community that first led him to stay with RT, and I think this is the case for many volunteers, too.

    One of the organization’s future goals is to build their base of local volunteers, which falls in line with their focus on sustainable post-Katrina funding. The challenge, Jon says, is getting them on-site. Once they’re there, it’s hard not to be hooked. I can most definitely attest to that; I’ll be on-site for all four days of October Build.

    If you’re interested in learning more, visit the Rebuilding Together website. October Build takes place October 2nd, 3rd, 9th and 10th!

  • Franchise Marketing: If You Aren’t Following These 4 Tips, You Aren’t Doing It Right

    1508-SI-Custom-KL-C-02-featured

    Franchise opportunities and the franchise sector grew by a whopping 28,800 jobs in June 2015, according to the latest report from the ADP Research Institute. It’s true: franchises in the U.S. are growing at a powerful rate. With this growth comes a need for specific digital marketing solutions to deliver optimal franchise marketing results for companies with multiple locations.

    A strong local Web presence that is consistent with the franchise or corporate brand is proven as one of the most effective lead sources. In fact, local franchisee websites were voted among the most effective customer lead sources behind only customer referrals, according to the 2015 Franchise Local Marketing Trends survey conducted by franchise software company FranConnect.

    Strategize to Succeed in Online Marketing

    Local website marketing strategies are a necessity for success, yet many franchisors are not providing any support to ensure their franchisees succeed online. Consider this: nearly half (48.2 percent) of franchisees manage local marketing, including franchise SEO, by themselves without corporate support. Another 44.6 percent manage their local marketing through corporate support, according to data from the survey.

    Set your franchisees and multi-locations up for successful Internet marketing and franchise SEO with this local marketing checklist.

    1. Create location landing pages for every location within your multi-location business.

    Each business location or franchise should have its own location landing page on the brand website. This strategy allows major search engines like Google, as well as your customers, to better decipher the different locations in specific geographic areas.

    1508-SI-Custom-KL-C-02-a

    2. Each location landing page should include the following for successful SEO for franchises:

    • Name, address, and phone number
    • My Map to Google+ page
    • Unique content for the specific franchise or business location
    • Directions to the business location from various landmarks, highways, or surrounding cities
    • Photos of the location
    • List of products and/or services (These can also link to the main brand products and services pages.)
    • Link to the individual franchise or business location’s social media pages
    • Strong call to action, such as “Call us today,” “Schedule an appointment,” or “Get a free case evaluation” for a law firm, for example.

    3. Leverage online directory listings for new franchisees.

    More than half of franchise CEOs and marketing execs have said that online directory listings for new franchisees are often created by corporate (some with agency and franchisee support). At the same time, 16.7 percent stated that new listings are simply not established, according to the Local Marketing Trends survey mentioned above.

    1508-SI-Custom-KL-C-02-b

    4. Confirm that all business locations or franchises are listed on major online directories, such as the following:

    • Google
    • Bing
    • Yelp
    • Facebook
    • ExpressUpdate
    • Localeze
    • Acxiom
    • Factual
    • Best of the Web
    • Superpages

    Be sure to list all of your business locations’ names exactly the same way on all online directories instead of “Company Name – Specific Location.” The different addresses and phone numbers will distinguish each location.

    The secret to setting up every franchise or business location for local marketing success is that it takes work. The fact is that 60 percent of corporate franchise offices have marketing teams of only one to three people, according to the Local Marketing Trends survey. Search Influence provides online marketing solutions for franchise and multi-location businesses, whether they consist of two business locations or several hundred. Contact us to find out how we can maximize your franchise marketing online, including franchise SEO and more.

  • Hang Out with LocalU and SI to Master the Art of Facebook for Business

    Hang Out with LocalU and SI to Master the Art of Facebook for Business

    With the recent changes to Facebook’s business integration, business owners may be puzzled about how to best use the social platform for marketing and customer interaction. These questions and more will be answered this Friday, September 25 at 11 a.m. EST at Local University’s live hangout featuring Search Influence CEO Will Scott. Scott will be joined by some of the biggest names in the local search & social community: Mike Blumenthal, Mike Ramsey, Matt Siltala, and David Mihm.

    Local University, aka LocalU, offers full- and half-day crash courses in SEO and the basics of Internet marketing for business owners in various cities throughout the year. Past cities have ranged from Seattle, Philadelphia, Birmingham, and New Orleans. LocalU also hosts Google Hangouts discussing new and updated online marketing best practices.

    September’s Hangout is sure to give business owners a deeper look into the importance of Facebook marketing, including how to navigate the updates to Facebook’s business interface.

    With over 890 million daily active Facebook users, Facebook is an integral part of building customer relationships and brand awareness.

    If you’re looking to learn more about the complex world of Facebook marketing, this hangout is one business owners won’t want to miss. Hang out with LocalU and SI as we discuss all things Facebook marketing: best practices, fan-building strategies, new communication features, and more!

    RSVP today to reserve your spot and add it to your Google calendar automatically!

    You can even begin submitting your Facebook marketing questions on the event page today as well.

    See you Friday!

  • Ya-Who? The Slow Decline Has Already Begun for Yahoo’s Local Listing Service

    Changes can surprise the SEO world (looking at you, phantom Google updates), and sometimes, changes can be seen a mile away. This is when everyone should look at Yahoo and their local listings. Their importance is diminishing every day, and eventually they will be a thing of the past, like Google Plus Authorship.

    The Decline of Yahoo

    Though Yahoo’s importance is not as cut and dry as Google Authorship, I’m going to throw out some information that has me making this prediction with as much certainty as predicting that New Orleans will get rain sometime in July.

    Is It Worth the Trouble?

    Now, you can argue that since Yahoo was still the 3rd most common search engine as of July 2015 according to comScore, it is worth it to pay attention to Yahoo Local listings.

    That is a good argument that we should still pay attention in the SEO world, but that is only one side of it.

    Though a very high-ranking search engine and site in general, I’m arguing that their local listings are not worth the time and effort that comes from hassling with support over email, phone, or even Twitter. Since Marissa Mayer took the helm in 2012, Yahoo has been turning their focus away from their older products, such as their Maps and even directory service. Along with these seems to be native local listings.

    From an SEO standpoint, Yelp is the real “Y” of the listing world, especially with the ever-rising importance of reviews. I see it becoming the only “Y” in a year or so. So with that in mind, “Y” even bother with Yahoo?

    Yahoo-logo

    Image Credits:

    Homer Simpson GIF
    Yahoo Logo

  • Word of Mouth in the Digital Age: The Importance of Online Reviews

    SmallBusinessWoman

    Having just moved, I’ve spent a lot of my free time shopping on Amazon. From new bathmats to nice wine glasses, a majority of my paychecks have gone towards furnishing my new house. One thing I really needed, though, was a solution to the rock of a mattress that came with the apartment. I needed a mattress topper. Since it was something I would use every night, I wanted the ability to test out the feel of it first. The only negative of Amazon is that you can’t do that. So, whose opinions can I trust other than my own? Fellow customers.

    I spent all night (on the rock) searching through different mattress toppers. I didn’t look at the actual toppers as much as the reviews, though. “This one’s too lumpy,” or “This one smells funny” were the words that guided me to finding the perfect topper. And now, I’m sleeping like a queen, thanks to my fellow customers.

    In this scenario, I was the customer, and the product was the business. I passed up on a lot of toppers that were probably just as good as the one I ended up getting. Having a lot of bad reviews or no reviews at all were the deciding factors for me, and these things can be the deciding factors for whether or not your business succeeds online.

    Consumers Trust Online Reviews Statistic Image

    Why Reviews Matter

    According to a study done by BrightLocal, “88% of consumers trust online reviews as much as personal recommendations.” Reviews can greatly impact consumer decisions, showing how valuable positive reviews are to local businesses. In the same study, “72% of consumers say that positive reviews make them trust a local business more.” Thus, positive reviews increase conversions.

    Negative reviews can hurt business and prevent a potential customer from converting. However, negative reviews can also be a positive thing. Negative reviews give a business unique insight in the ways they can improve, and they can also help eliminate consumer suspicion if there are too many positive reviews. A study done by Econsultancy found that “68% of consumers trust reviews more when they see both good and bad scores, while 30% suspect censorship or faked reviews when they don’t see anything negative at all.” Overall, businesses should leverage the value of negative reviews by working to enhance their business and improve customer relationships.

    SEO Benefits of Reviews

    Not only do consumer reviews enhance customer experience, but they also provide some SEO benefits:

    • Improving local rankings by showing Google that people are engaging with your brand on third-party sites like Yelp.
    • Adding new content to your site. Search engines like to see unique content being added to a site regularly.
    • Increasing chances of ranking for long-tail keywords. Users reviewing your business tend to use the same terms that other potential customers may use when searching for your business.
      • Add reviews to many pages on the site in order to increase the amount of pages ranking for long-tail terms.
    • Adding schema markup for reviews, which enables rich snippets.

    AmazonReviewScreenshot

    Sources:

    http://searchengineland.com/88-consumers-trust-online-reviews-much-personal-recommendations-195803

    https://www.brightlocal.com/2014/07/01/local-consumer-review-survey-2014/#methods

    https://econsultancy.com/blog/8638-bad-reviews-improve-conversion-by-67

    https://econsultancy.com/blog/9366-ecommerce-consumer-reviews-why-you-need-them-and-how-to-use-them/

  • Continuity Is Key: 5 Tips for Syncing Up Your Multi-Location Franchise Marketing Plan

    1511-SI-Newsletter-KG-B-02

    To the Small Business/Franchise Owner Interested in Growth:

    You have started a business and are considering an expansion, which will include another location (or several)! In doing so, you’ve been able to achieve what many people only dream of doing. You’re reaping the rewards and ready for more, so what do you do next with this new intent to further grow your business?

    You probably have hundreds of things on your business “to-do list,” but be careful not to lose sight of your online marketing efforts along the way. After all, 97 percent of consumers search online for products and services, according to SCORE, a U.S. Small Business Administration-supported nonprofit association. Although 51 percent of small businesses have websites, many are not built for success. Simply put, the success of a business can depend on the success of its online marketing strategy. Therefore, while you may be concerned with all of the logistics of expanding, you must remember to analyze your current marketing and understand how to evolve your strategy with regards to the changing business environment.

    Small businesses have great potential to benefit from localized advertising and franchise marketing. Several factors are to be considered when expanding your marketing strategy across multiple locations with regards to SEO for small business, Internet franchise opportunities, and more.

    Timing (Is Everything)

    Important Franchise Marketing Questions Checklist Image - Search InfluenceAs with your decision to open a new franchise location, the timing of your release of marketing initiatives is crucial. If your marketing efforts are out of sync, you can easily confuse potential customers about your brand and the logistics of your new operation. Here are a few questions you should ask yourself about the timing of your Internet marketing efforts:

    •Are your locations on different schedules?

    •Is the seasonality of one business different than another? For example, if you work in retail, will one store have a stronger focus for the holiday season?

    •Does one location exist in a space where certain holidays or events are celebrated that have lesser (general) importance? For example, if you operate a clothing store in Baton Rouge and want to open a new location in New Orleans, you have to consider adding merchandise and respective advertising for events like Red Dress Run, White Linen Night, and of course, Mardi Gras.

    Implement Franchise Social Media at the Local Level

    Checklist Image For Multiple Locations On Social Media - Search Influence

    Whether it was a part of your previous local business Internet marketing efforts or you’re new to promoting your business on social media, it is important to create and maintain a social media strategy as your business grows and you build more locations. From there, you can manage your growing business and make sure the right people are seeing you throughout their daily routine on their platform of choice, and you can investigate the Ads Managers available to your business. Keep these questions in mind while you consider what role social media plays in franchise SEO for your business expansion:

    •Do your multiple locations all warrant the same type of social media coverage?

    •Do you have to create a new Facebook page for your new location, or can your posts promote all of your locations at once with the same content?

    •Is one platform suited for all of your audiences, or does your new location/venture speak to a different client base that may be better reached another way?

    Consistency Across Platforms

    In addition to social media, it is important to make sure you provide marketing coverage for your business across all of your existing channels. Maybe your new location is something you want to push a little harder, so you might decide to purchase an outdoor advertising package or a television ad spot! No matter what marketing channels you use, do not lose sight of your original message. Don’t get so caught up in your expansion that you lose your brand and unique identity. Make sure that, no matter the platform, whether it’s traditional or digital media, you are consistent in your output.

    Content Marketing Strategy

    During this tumultuous time that could possibly make or break your brand, it is crucial to produce fresh, up-to-date content with a consistent message across all of your media channels. More eyes will be on you during the first few weeks (even months) of your new location, so soak up that limelight and wow them with fresh and captivating content! Keep in mind “content relevance.” For example, if your new location attracts a different type of customer, even a slightly different type, think about the sort of content that will spark their interests the most. Research the latest trends in your industry and see what they’re suggesting you write about or how you present yourself. Always remember: the medium is the message!

    Build Solid Relationships

    You’ve done it from the very start of your business, and it continues to be important as your business grows. Networking never goes out of style. As your business grows and you expand your marketing across multiple platforms, remember to keep spreading the word about your brand! Of course, if your brand is well-established already, people may be excited enough that they will come to your additional location without question. But some may require more convincing. Therefore, don’t neglect the relationships and connections you’ve made throughout the life of your business, as they can prove useful in helping to promote your newest venture.

    Want to make sure you attract customers online for your expanding business or franchise? When it comes to online marketing solutions for multi-location businesses and franchises, trust the experts at Search Influence. For example, a Search Influence franchise client with more than 160 locations saw a more than 85 percent increase in total website traffic and an increase of more than 135 percent in total organic (unpaid) website traffic. This website traffic increase resulted from just two years of online marketing efforts. To translate that to dollars, revenue generated from organic website traffic increased by 65 percent. If you would like to see these results across your own business, contact us today to get started with a new, successful strategy to online marketing with Search Influence.

  • Small Business, Big Difference: Social Media Use on the Rise

    Small Business Social Media Use Image Search Influence

    Clutch, a B2B research firm, has released the results of its 2015 survey on small business practices in social media. The survey, which received more than 350 submissions, asked small business owners or managers to give insight into their social media and Internet marketing practices.

    The Findings

    Here are some highlights of the small businesses surveyed:

    Small business digital marketing strategies

    • 53% of small businesses use social media
    • 45% of small businesses work on SEO
    • 25% of small businesses use online advertising

    Company size

    • 60% of responding businesses have fewer than 10 employees
    • 14% have between 11 to 50 employees
    • 18% have between 51 and 250 employees
    • 8% have over 251 employees

    Investment (employee time, agency spend, ad spend)

    • 38% expect to increase their investment
    • 38% plan on keeping the same investment
    • 16% plan to decrease investment

    Clutch Infographic Small Business Survey Image Search Influence

    What Does This Mean?

    It’s weird to think back to 2006, when Facebook was essentially just for high school and college students to interact with each other through basic status updates. Nine years later, Facebook has around 1.44 billion monthly active users, yet only 53% of businesses surveyed indicated they use social media. In today’s social media age, having an active social presence is one of the easiest and most inexpensive options available to small businesses. It’s free to create a business page on Facebook, Twitter, and the other myriad of social media pages. Additionally, with the abundance of users on these sites, your customer base and target audience is already available to you; you just need to bring them to your page.

    Benefits of Social Media for Small Businesses

    When customers shop at small businesses, they tend to value the qualities of these stores versus their big-box competitors. Having a question answered on a local bike shop’s Facebook page is usually easier than reaching out to a large retailer’s customer service team. Allowing customers to post to your business’ page also gives other viewers the ability to see reviews, photos, and that the business cares about its customers by maintaining an active social presence. Maintaining a strong social presence can work as a way to “warm up” your potential customers and introduce them to your brand for a relatively low initial cost.

    Small Business Investment

    Besides simple statistics, the survey discusses the necessary investment of small businesses to ensure that their social media strategy has the best chance to be successful. While it may seem that just having a profile is enough to effectively market your business, there is additional effort that should be taken if you want to see your desired results. Employees should have a hand in the content strategy and the day-to-day operations. Various opinions can help diversify your strategy and give additional insight into your broader customer base. By spreading the responsibilities of managing the page across a few employees, each individual’s workload should not be greatly affected, while the overall product will be of high quality. Wondering how you can make time for social media and continue to run your small business? Check out these social media tips for time-starved entrepreneurs.

    Content Strategy

    In addition to diversifying where your content is coming from, it helps to vary the content you’re sharing with your followers. If you’re only talking to your current customers about products or direct business promotions, people new to your page may dismiss your content, as it doesn’t apply to them. Try to think outside of the box and delve into your potential customers’ other interests. By using this practice, your pages and posts can be beneficial in more ways than reminding customers of your weekly promotions. Writing about the best local bike trails may bring more people to your page through liking, sharing, and commenting, and it can help to organically get your store’s name into your community.

    Takeaway

    Seventy-six percent of the companies surveyed responded that they would either keep the same investment moving forward or increase it. Facebook and Twitter have shown over the past five to 10 years that the sites are not simply the most visited social media pages, but two of the most visited websites of any kind. When establishing your small business, it is important that your business could be found on Google. But in 2015, it is becoming important that your business be available on social media sites as well. Moving forward, each company should take the necessary time to see what resources can be used to begin a social media campaign. Start off by managing a page yourself, working your way up to reach an ideal social media campaign, and involving an overlap of employee involvement, agency guidance, and some use of social media advertising such as Facebook fan-building campaigns, for example, which have shown to have the best results for success with these small businesses.

    To view the complete report, visit Clutch.

    Image source:

    Clutch infographic

  • How Apps Will Change the Future of Online Marketing

    Online Marketing Apps Image - Search Influence

    We use apps for everything. From staying in touch with loved ones to shopping for wedding dresses, apps are quickly taking over the mobile online world. But as businesses prep their sites for mobile in the wake of Mobilegeddon, many are overlooking the potentially lucrative opportunities available with apps. In fact, these handy little features may just shape the way we market to online users in the future. Here are a few ways apps will impact our online behavior, and digital marketing as a result.

    The Way We Search

    As technology develops, the act of pulling up a Web browser and typing in a search query is becoming more and more cumbersome. Add the fact that screens are getting smaller (especially with the introduction of wearable devices), and traditional search methods may soon be gone forever. To adapt to this change in the way we find information, many users will turn to apps for instant access to what they need. A quote on an HVAC system? There will be an app for that. Late night delivery options in their neighborhood. There’s an app for that, too. Small businesses are also utilizing apps to work more productively and efficiently.

    The Way We Buy

    Companies are already seeing a dramatic change in the way customers are making their purchases. There’s a significant shift towards mobile shopping, with even more customers choosing branded apps to make their final decision. For retailers, this is simply an unmissable opportunity. As customers become more and more accustomed to mobile shopping, they’ll be more likely to choose retailers who offer a functional, attractive app.

    The Way We Stand Out

    It’s no secret that a company’s online presence strongly impacts a customer’s or client’s decision to work with them. The time spent in mobile apps has increased 21 percent since last year, and it’s only climbing higher. Customers will be looking for companies with apps, and not having one may sorely hurt your business. Think of it this way: when a customer searches for a business and finds that they don’t even have a website, they’ll be less likely to trust that company. The same may ring true for those without apps, as this technology continues to grow and more customers search the app store. Making the investment now may save you lost customers in the future.

    Apps are changing the way we interact with the online world, and as a result, they will change the way we reach our customers in the future. As the prevalence of this technology continues to grow, it becomes more important than ever for companies to use apps as the powerful digital marketing tools they’re meant to be.

  • Facebook Enters The Game of GIFs: A Feast For People, Not Pages

    Search Influence Game of Gifs Blog

    tyrion dancing

    On May 29, Facebook confirmed that it would begin supporting animated GIFs! Up until this point, only Giphy GIFs could be used on Facebook, but they appeared like videos where you’d have to click a play button for the animation to start. For now, however, this new, universal GIF support only extends to personal profiles and not Pages.

    In the past, I’ve jokingly (sort of) said that Google Plus would always be better than Facebook because it supported GIFs. As a freelance photographer and creator/curator of cinemagraphs (animations that consist of seemingly still photographs with subtle repeated movement in them—example below), I’ve always been annoyed that I could only share my art on Tumblr and G+. So I was really excited when I learned about the addition of GIF support to Facebook late last week. Sadly, I realized very soon after this announcement that Facebook had not extended this support to Pages.

    Cat Tail Animation Cinemagraph Gif

    So What GIFs CAN Pages Use And See?

    People can share GIFs in the comments of posts by Pages but not on the walls of Pages. Also, Pages cannot share, reshare or comment using GIFs. So Pages can see when people post GIFs, but if they try to reshare a person’s GIF status or post their own, it will have to be opened in a new window for the GIF to play. A statement from a Facebook spokesperson on Business Insider said “Like many features that we release on Facebook, we want to ensure that this drives a great experience for people first before rolling it out more widely. While Pages cannot currently post GIFs, we are exploring ways to enable this in the future.” This also means that GIFs cannot currently be used in ads. Here’s to hoping they mean to roll this out for Pages in the very near future.

    Here’s a GIF of the previously shown cat GIF moving in the comments of a post on a Page:

    Search Influence Gif on Facebook Page

    There are also other stipulations to using this new feature even on your personal Page. You cannot upload a GIF; it must be hosted elsewhere. So I suspect we’ll see a lot of sharing from sites like Tumblr (who just rolled out a GIF search—perfect timing) and Imgur.

    For now, I’ll just be happy that I can at least share my cinemagraphs that are already on my blog on my personal Facebook Page now.

    Thanks to HuffpostTV for the dancing Tyrion GIF!