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Googleplasty: How to Reshape Your Search Results (Part 2)

As more businesses begin to take efforts to improve their online presence, standing out in search results of highly competitive markets and areas becomes even more difficult—and nowhere is this perhaps more true than in the cosmetic medicine industry.

In order to reshape your search results through the art of “Googleplasty,” you must know what factors make your business rank high in a Google search. Since we now know all about the different types of search results from part one of this two-part blog series, let’s talk about the most important factors that play a role in how high your practice ranks.

The following three “Top 5” lists of factors are from from Moz’s 2014 Local Search Ranking Factors survey. The information came as a result of surveying 40 industry experts to determine what had the most influence on ranking in Google search results.

As you can see, all of the factors that are integral in competitive markets also play a part in either localized organic or maps pack results. Due to their repeat importance, I think they’re the five factors most worthy of discussing in detail.

1. Domain Authority of Website

First up on our list as the most important factor in competitive markets is Domain Authority, which isn’t much of a shocker. Domain Authority is a proprietary measurement (created by Moz geniuses) of a domain’s power within a 100-point scale. This score can be used to predict if a site is likely to rank in Google’s search results and can also be used to track a site’s growth and increase in strength.

It is a metric that combines other metrics such as age, number of links, and quality of links, so it’s not easy to manipulate through singular or direct efforts. As it is directly put on Moz’s site, “The best way to influence this metric is to improve your overall SEO.”

Using Moz’s MozBar to see domain authority of pages in search results, you’ll see that the top five business sites in the localized organic results for “plastic surgeon albany ny” have Domain Authorities of 31, 32, 22, 21, and 26, respectively. As you can see here, having a score that is higher by a single point won’t guarantee that you rank above your competitor, but in this search example, business sites past the first page of results tended to have Domain Authorities lower than 20.

2. Consistency of Structured Citations

While this factor isn’t as high ranking for localized organic results, it is third for the top maps pack factors and second here in the top factors for competitive markets. One reason for this is that in many competitive markets, such as plastic surgery or cosmetic dermatology, you’ll find maps packs in search results.

To start, a citation is a place on the Web where a business’ name, address, phone number, and often website can be listed (sometimes referred to as the NAP of a business – name, address, phone). Any combination of the NAP, with or without all parts, listed on a site is considered a citation. A structured citation in particular is a listing of business information found on a directory website (e.g. YellowPages.com and Yelp.com). On the other hand, an unstructured citation can be business information on non-directory sites like newspaper sites, press release sites, and blogs, to name a few.

By increasing the number of matching information sources (and therefore matching signals) to Google, you also increase your chances in having Google match this information to search queries, according to a recent webinar with Google’s Heather Wilburn. So if you want to be matched with potential patients searching for businesses like yours in your area, consistent business information across the Web is one of your best bets, especially in competitive industries like cosmetic surgery.

3. Quality/Authority of Inbound Links to Domain

An inbound link to your domain (aka inlink or backlink) is exactly what it sounds like, a link leading to your website. The relevance to your industry or location and the authority of a website linking to yours in and of itself are the two best traits for quality links. Buying links or having links from random, spammy sites will hurt, not help you. Links from local sites and popular sites are a pretty safe bet. You can seek out local sponsorship opportunities as a good link-building effort or help other sites clean up their broken backlinks by using your working ones.

To differentiate between natural link building versus spammy link building, remember that it’s all about user experience and what makes sense to the user. If your efforts don’t uphold the ideal of providing the best user experience possible, then they’re probably not good.

4. Quality/Authority of Structured Citations

As mentioned above, a structured citation can be any directory site that lists any variation of your business’ NAP or website. While consistency is most important, you also want to make efforts to build high-quality, authoritative citations in directories.

Just like there are many factors to improve your own site’s authority, there are also many factors to determine the quality of a directory. You can delve into Whitespark’s blog on how to identify quality citation sources for a detailed breakdown, but basically a good rule of thumb is to look for high domain authority and human moderation in directory sites. Examples of human moderation include how DMOZ requires submission review by its team before a link goes live or how Google Plus, Yelp, and Bing listings all require verification via phone call or a postcard sent to the business.

Google also considers niche directories highly authoritative. A niche directory is an industry-specific or location-specific directory. Since the Pigeon algorithm update, this kind of citation building has become especially important, and searching for your industry’s keywords will often help you identify these niche directories. If you search for “plastic surgeon columbus oh,” you’ll see that the directories healthgrades.com, vitals.com, and smartplasticsurgery.com appear on the second page of search results. Often, these types of directories require either verification or payment for those seeking to be listed on their site. If you understand the concept of barnacle SEO, you know that being listed on these types of big, authoritative sites is a great way to improve your own visibility to potential customers. Use your discretion to decide if the opportunity cost of getting on a directory isn’t too high to be worth the effort.

Warning: If a site ever requests a “reciprocal link” to its site on your site in order to be listed, this is NOT A GOOD practice, and they are not worth your time.

5. Proper Category Associations

Having proper category associations is another important factor for ranking in the maps pack that can set you apart from the rest in a competitive market. It’s a pretty simple concept, and it basically boils down to the part of the guidelines for representing your business on Google that tells businesses to “Choose categories that are as specific as possible, but representative of your main business.” A cosmetic surgeon with the primary category on the Google Plus local listing set to “surgeon” is less likely to rank above one with a primary category set as “plastic surgeon” in the maps pack, for example.

Though this is a lot to grasp and take action on all at once, having the foundation and understanding of best practices to improve user experience and to better your business online will greatly improve your successes online in the long run.

April 23, 2015
Googleplasty: How to Reshape Your Search Results (Part 1)

As businesses grow more in touch with their online presence, it becomes more and more challenging to stand out in the search results of highly competitive markets and areas—and nowhere is this perhaps more true than in the cosmetic medicine industry.

First things first, let’s make sure we’re on the same page about the two major kinds of results that we see in desktop results for plastic surgeons. “Localized organic” search results and “maps pack” results typically appear together in what is referred to as “combined” search results. The factors that determine what appears in these two areas are not the same, as you can tell by the the difference in results and by the appearance of a site more than once between the two. Maps packs can come in a variety of forms and don’t show up for all search queries, which is also important to note.

In the screenshot below on the left for the search “plastic surgeon columbus oh,” you’ll see 10 localized organic results below a 7-count maps pack. In the screenshot on the right for “plastic surgeon albany ny,” you’ll see 10 localized organic results, but the 3-count maps pack appears below the first organic result.

Stand Out in the Maps Pack

In the maps pack itself, the most striking features are the review stars and rating display. The data in the maps pack area is pulled directly from Google Plus local listings in Google Maps. So, to make your practice stand out in the maps pack, you should claim and verify your Google Plus listing via Google My Business.

Once you’ve claimed and verified your listing, you’ll want to get reviews from your patients. It’s important to understand that one or two reviews a month over a few months is better than 15 reviews in one week. As with most online marketing strategies, natural behavior is the best behavior.

Stand Out in Localized Organic

The most obvious way to stand out in the localized organic results is to be ranking as high as possible and to AT LEAST be in the top 10 so that you’re on the first page. As the age-old SEO joke goes, “The best place to hide a dead body is on the second page of Google search results.” Hardly anyone looks past the first page, and—according to eye-tracking data—not many look past the top half of the search results page.

The Google PageRank algorithm that determines these rankings takes into account somewhere around 200 factors, so it’s not as simple as pinpointing one or two efforts to be made.

Now that we’ve got a better understanding of what we’re looking at in search results, we can start to understand the major factors that affect ranking in each of these sections. Stay tuned for my next blog, where we’ll talk about the top five ranking factors in the maps pack, in the localized organic results, and in competitive markets!

April 14, 2015
Avoid Customers Crying In Your Parking Lot: A Cautionary Tale

If you’ve ever done a Google search for a business, you’ve likely seen this kind of result.

And I’m sure at least once, you’ve seen this result, driven to the location, and found it to be closed.

In that crushing moment, did you hear your heart beating in your ears? Did you see black spots? Did you curl up into a fetal position?

Google lied to you. It clearly said the business was “open.” You had a full 8 hours before they closed! Rapidly stalking the business’ multiple social media platforms, you finally find one tiny post that says “Closed for the holidays.”

If this has happened to you, you definitely are not alone. Rest assured that I have cried in a coffee shop parking lot due to this very scenario.

With Great Power Comes Great Responsibility

Know this, my comrades: it is not the fault of Google—nay! This falls on the responsibility of business owners as part of properly managing and maintaining a Google My Business profile.

Currently, Google has not built out the functionality for saving holiday-specific hours ahead of time. As the profile setup currently stands, you’ll need to manually edit the hours of operation on a given day when your business is open (or closed) outside your standard hours of operation.

See Google’s steps on how to update your business’ hours.

After scouring Google’s forum for topics related to holiday-specific hours, it doesn’t seem like they’ll be adding the ability to set such hours ahead of time. Many of you may grumble and say that this is the last thing you’d think about during the holidays and, man, I get it, but know this:

If customers have just one instance where they very much look forward to coming to your establishment and are discouraged by misleading information, they have less of a chance of coming back. How can they know if you’ll be open?

This issue, however, is not specific to the holidays. It’s also applicable to businesses that have season-specific hours, and … really, all businesses! Companies with out-of-date or incorrect hours will quickly lose favor with customers. Really, take this as a larger lesson for why displaying accurate information across the World Wide Web is essential to a business’ success.

As Google’s search engine becomes increasingly more sophisticated, results will become increasingly more accurate. Online users already rely on the Internet to supply the most up-to-date information on any given topic, so why should your business be immune to this demand? The point is, it isn’t.

Google Time Stops For No Man

Set a calendar reminder the day before to update your hours. Set an alarm on your phone! Put post-it notes all over the place. Tie a ribbon to your finger. Pay your tech-savvy kid to do it. Or hire an Internet marketing company to manage your profile for you. Whatever method you choose, just know that you are doing a great service to your customers—and to the world!

In addition to managing an accurate and up-to-date Google My Business profile, it’s a good idea to update your social profiles as well. Facebook has easy-to-manage settings on your business’ page. Additionally, if your website has a built-out blog, it might be a good idea to have a holiday-specific post. In addition to alerting your customers about abnormal hours, a holiday-specific blog post opens the door to great time-sensitive content marketing opportunities.

Opportunistic Marketing

For instance, let everyone know your restaurant is open on St. Patrick’s Day and post your holiday-specific menu for the day, highlighting any specials you may have on account of the holidays.

Contracting company closed for Christmas? Make a blog post about being unavailable on certain days, but highlight necessary winter-related structural checks or services that you will be offering when you return to normal business hours. Share the blog post across your social media platforms.

Medical practice open for limited hours over Easter? Post a piece highlighting choking hazards for Easter-related paraphernalia, common food dye allergy reactions, or the importance of a dental check-up after candy-centric holidays.

Clothing boutique open on the Fourth of July? Embellish a blog post with photos of your cutest red, white, and blue outfits. Have a friendly contest amongst shoppers and get them to post the Fourth of July outfits they purchased at your store. Who wore it best?

Sno-ball stand closed for the winter? Write up a cute post about how you’ve gone north to collect more “snow” for the next coming season and when your customers can expect you to return! Also, post new flavors that they can anticipate for next season (or new combinations of old flavors). Or have a contest over the winter to see who can come up with the best flavor!

Go Forth And Update

So, let this be a warning to you. Every time a search result for your business shows inaccurate information, you may just be losing a customer. Don’t think of maintaining accurate information as a chore but as an opportunity to engage and educate your customers.

Have questions about maintaining other aspects of your Google My Business profile or opportunistic content marketing? Have an incorrect-business-info experience you’d like to share? Let us know in the comments below!

Image Sources:

Grumpy cat

Easter cat

Bearded cat

April 2, 2015
Sweep Away The Competition By Spring Cleaning Your Backlinks

So you want to do link building the white-hat way, but it seems these days most link building practices are pretty sketchy. One Google-friendly way to do link building is through identifying and fixing broken backlinks to redirect to pages on your site. Spring backlink cleaning, here we come!

While there are many ways to approach broken link building, the method I find most doable is scanning relevant, authoritative sites for broken backlinks to pages for more info. Once you find a broken link and determine that a page on your site will adequately replace it, you’ll want to reach out to the owner of the site with the broken link to help them recognize the issue and take your opportunity.

This practice is best for businesses with sites that already serve as a resource and that have many informational pages regarding various aspects of their industry. It is, however, totally doable for businesses that don’t meet these ideals, but said businesses will have to build out resource pages on the identified subject areas as they identify broken link opportunities.

Finding Sites

So first, you’re going to have to find the best and most authoritative sites in your industry. Moz’s MozBar extension allows you to easily see Domain Authority and Page Authority of sites you’re on and sites in search results, which can be helpful in the hunt for good sites. Think of products and services that complement what your business offers to find more opportunities. For example, if I were trying to find a complementary business or service to Search Influence, the first type of business that comes to mind is a social reputation management service.

Once you find one or more authoritative reputation management sites, you could use them to find MORE opportunities! To do this, you could use Moz’s Open Site Explorer and find backlinks to the sites you’ve already found that are also authoritative and relevant to your industry. You can use any backlink-finding tools you prefer, though. Other tools that can do this include LinkResearchTools’ Quick Backlink Tool and Majestic’s Site Explorer.

Finding Broken Links

Once you’ve got the list of sites you’d like to scan for broken links (I’d suggest at least 20 to 30, but it’s up to you), you’ll need to find said broken links. Internally, we use a tool (Screaming Frog’s SEO Spider) to find broken links for all of your sites, but any tool you find will probably do the job just fine.

If you’re using Screaming Frog, you’d go to “Configuration,” then “Spider” to make sure your settings are set for an internal crawl. Enter the domain you want to crawl, and then click start. Once the crawl is complete, go to “Bulk Export,” then “All In Links.” Open the file, and we’re ready to get organized!

Since we only want links, the first header you’ll want to filter is “Type” to only show HREF. Then filter “Status Code” to show everything but 200s, since 200 links are O.K. Finally, sort the “Destination” column alphabetically so that you can easily see and prioritize rows with off-site destinations. The site owners are most likely to be willing to replace broken off-site links. They might prefer to fix rather than replace broken internally directing links.

Once you’ve followed the above steps for finding broken links on your chosen sites, we’re ready to take action.

Finding Opportunities

Here’s the tedious (but worth it) part of the whole process. Now that you’ve got lists of broken links, you’ll have to look through them and see if you can find the new page on that site that it should link to. If you can’t find the page and your site has links that will fulfill the objective of the original links, note that replacement link as one of yours instead of one on the original site. Sometimes this means looking at the “Source” column and checking out the context of the broken link. It also might mean creating content on your site, if it’s relevant to your business, to fulfill the needs of the broken link objective before moving forward.

The last thing you’ll need is a list for each site you’ve investigated that includes the page that has the broken link (“Source”), the broken external link (“Destination”), the fixed URL, and the corresponding page on your site that could replace the broken link or be added to that page.

Reaching Out

Once you’ve got your lists of opportunities organized, you can reach out to the site administrator to have the broken link(s) replaced with your good one(s). You can find contacts to sites in multiple ways. The obvious way would be by finding a contact email or form in their “About” or “Contact” pages. I like this option because most times, if a site has created a way for users to contact them on-site, they’re responding to outreach through these mediums. If you’re unable to find any obvious way to contact a site, you can also use a whois lookup. I use the terminal emulator iTerm2 to do whois lookups, but you can also just use a web hosted whois lookup like whois.domaintools.com to find an email for the site Admin or Registrar.

Here’s an example of a whois lookup for Wikipedia (You probably don’t even want to try to communicate with them, by the way. Possibly too big of a fish to fry.):

For time-saving purposes, I’d suggest creating a template you can use to email all of these prospects. In doing manual link removal requests in the past, I found some bits of information to be more fruitful to provide than others. You want to seem natural and authoritative (not spammy) while providing clear information, but you also want to be as concise as possible to avoid losing the attention of the receiver.

You’ll want to include a short intro to introduce your authority and what you do, say that your message is intended for the site’s webmaster (as they would be the one implementing your suggested fixes), and note the Source page, the broken Destination URL, and the recommended replacement URL. If the replacement URL is just one you found originally linked to the site, now is your opportunity to share that you might have some additional information on your site that their readers might benefit from. Send all your messages, and then wait!

While I’d say to make your own templates to sound more natural and fit your needs, here are two of mine for both use cases.

Replacing URL With Same-Site URL

Hi,

My name’s (insert name here), and I am an industry specialist and was doing some research when I landed on your site…

I was hoping to pass on some information to your webmaster or web developer, as I found a broken link on your site that your readers might need.

While looking at this page on your site (source URL), I clicked on the link to this site (broken destination URL) and found that it didn’t work.

Once on the site, I found that they must have moved that information here (replacement URL).

While you’re working on updating this page, I was wondering if you’d be interested in including my page about (insert summary of page here) as a resource that might also be beneficial to your readers: (insert link to your site’s relevant URL here).

Replacing URL With Your-Site URL

Hi,

My name’s (insert name here), and I am an industry specialist and was doing some research when I landed on your site…

I was hoping to pass on some information to your webmaster or web developer, as I found a broken link on your site that your readers might need.

While looking at this page on your site (source URL), I clicked on the link to this site (broken destination URL) and found that it didn’t work.

I tried finding the correct page on their site for this info, but it seems that it might be gone altogether.

My site happens to have some similar information, so I was wondering if you’d be interested in including my page about (insert summary of page here) as a resource that might also be beneficial to your readers: (insert link to your site’s relevant URL here).

Hopefully, this helpful, good link building practice will aid in your efforts. Let us know your favorite, white-hat link building practice in the comments!

March 30, 2015
The Spring Influence: Our Team Continues To Blossom!

Search Influence continues to grow! We are very excited to announce that three new Influencers have joined our Content Team.

Jesse Laier – Junior Internet Marketing Associate

Jesse defines himself as a bit of an eccentric. Originally from Miami, he spent most of the past decade going to school in Tallahassee and Chicago. In his free time, he conceives new story ideas, even if he never actually writes them. The most important things to know about him are that he’s a staff writer for a music blog and an avid NBA fan, and his secret talent is that he’s a trained mime!

Josh Shelton – Junior Internet Marketing Associate

Freshly returned from two years in Cameroon with the Peace Corps, Josh grew up in Shreveport and went to school at Louisiana College in Pineville, once known (locally) as “Harvard on the Red.” He put his English degree to good use by working for private ambulance companies in Shreveport and New Orleans. Josh is thrilled to finally have a job focused on writing and editing. His free time is spent folding origami frogs and making fruity wine.

Raymond Whitlow – Junior Internet Marketing Associate

Ray Whitlow grew up in California, but he bounced around Iowa and Upstate New York before eventually settling in New Orleans. He studied anthropology in college and graduate school, all while conducting research in Romania, where he visited many of Dracula’s castles (all fake). Ray started editing in college and has since worked with a number of corporate, academic, and governmental clients from around the world. Now he lives in the Upper Ninth Ward, where he’s slowly rebuilding a shotgun double into a little paradise for him, his partner Claire, and their rescue dogs.

Welcome to Search Influence, Jesse, Josh, and Raymond! We’re glad to have you on the team.

March 26, 2015
Five for Friday: The Analytics Glitch, Google’s Beginnings, Mardi Gras Madness, & More!

1. Google Analytics Data Drops Off On Monday, February 9th – SEO Roundtable

Did you notice that all of your customers suddenly decided to boycott your website this past Monday? You’re not the only one. Luckily, this is not an issue with your website or your business; it’s actually a brief glitch in the data of Google Analytics. This problem appears to have affected thousands of websites. Though Google has yet to give an official statement on the matter, they have assured us that they are looking into the problem.

2. Your Guide to Everything Mardi Gras – New Orleans Online

Mardi Gras celebrations are in full swing this week, and New Orleans Online has released an infographic to help us navigate and understand the chaos! Filled with tidbits on the history of Mardi Gras as well as helpful hints for making the most of this year’s events, this infographic can guide both newbies and veterans through the Carnival season in New Orleans.

3. Lessons Learned from the Early Days of Google – Matt Cutts

Today, we know Google as the wooly mammoth of the Internet—large and in charge. Whether we are aware of it or not, no company has had a greater impact on how we navigate the World Wide Web. But it wasn’t always that way. Google, like all huge companies today, had humble beginnings, with a lot of blunders and a lot of lessons learned. Matt Cutts revealed all in his presentation at UNC Chapel Hill last month.

4. Is Yahoo Stealing Mobile Search Share from Bing? – Marketing Land

Yahoo is beginning to make its first divergence from its search alliance deal with Microsoft. The search engine has its eyes set on the mobile market, a segment that was not part of the search alliance deal made five years ago. The search engine has gained traction on mobile devices not at the expense of Google, but at the expense of its ally Microsoft.

5. 8 Sure-Fire Ways to Beat Out Your Top PPC Competitors – Hanapin Marketing

Yesterday, Jamie Smith and Cassie Oumedian of Hanapin Marketing presented a webinar on the eight ways to beat out your top PPC competitors. Some of the expert tips included competitive intelligence and monitoring insights, why location targeting is a must, and bid strategies to outrank your competitors. If you weren’t able to catch the webinar live, you can go to the Hanapin Marketing website to get the full recap.

Image Sources:

Dog Typing Image

Mardi Gras Parade Image

Google Doodle Image

February 13, 2015
Behind the Scenes: How Social Media Is Being Used in the Local Film Industry

Unless you have been living under a rock for the past ten years or so (and not just any rock, but one without TV or Netflix), chances are you have watched a movie that was filmed here in New Orleans. The city – and the state as a whole – has seen an explosion of film and television productions over the past several years, earning the region the title of “Hollywood South.”

From comedies like 21 Jump Street to Oscar-winners like 12 Years a Slave, Louisiana has even surpassed film production stalwarts like Los Angeles and New York City to become the country’s production capital – all thanks to the highly lucrative tax credits introduced in 2002.

And while the big-budget movies are driving the local industry (check out NOLA-shot blockbusters Jurassic World and Terminator: Genisys in theaters this year), this influx has also helped inject momentum into the independent film industry – more specifically, the micro-budget indie film scene. These are projects made by passionate local filmmakers looking to find a foothold in the industry at large.

These are not films the average moviegoer is typically going to be able to see or even hear about. So how do these filmmakers get the word out? How do they raise the funds to even get it made? And how do people find out where they can see these smaller films?

The best and easiest way is through social media, an umbrella term that can be divided into several different platforms (Facebook, Twitter, Instagram, etc.). The most effective social media strategies take a multi-faceted approach into account and are tailored to suit each medium’s strengths to maximize effectiveness.

I talked to a few local filmmakers about the importance of social media and other Internet marketing strategies. I found that first and foremost on these filmmakers’ minds is exposure, whether for fundraising or promotional purposes.

Fundraising and Promotion

“Facebook is a useful platform that enabled a community to form around the project. It is very useful in promoting fundraisers and screenings,” explains Sam Bass, who has helped with the social media campaigns for two films, How to Disappear Completely and Give Light: Stories from Indigenous Midwives. “Twitter is better for engaging with people outside of your immediate community with the potential to lead to significant opportunities and connections.”

“We began our social media campaign to draw attention to our Kickstarter,” says Hunter Burke of Construct Films, who is using social media to raise funds for and promote the film Atchafalaya. “It was the quickest and most effective way to get our message out.”

Greg Tilton, director-producer of reddit doc, had a similar mindset, but he wanted to lay the groundwork for their project before asking for fundraising help. “Social media was key because I did not want our IndieGoGo campaign to be the first time someone had heard of the project,” he states. “It’s been successful because people who don’t know me or my immediate network are following and engaging the project.”

Mac Alsfeld, the writer-director-star of Father-Like Son, found social media to be most effective after the film was made. “We heavily relied on Twitter to build a relationship with festivals,” he explains. “I think it is important to show festivals that you are the type of filmmaker that will market yourself and that festival to potential filmgoers.”

Getting Help

For these filmmakers and others, this was a very important part of the behind-the-scenes process. For the most part, they were navigating the tricky waters of social media without any substantial professional Internet marketing experience – though some had help.

Burke turned to a friend who had social media marketing and crowdfunding experience. “I really owe a lot to him for educating me on what is standard, what has worked in the past, and also coming up with some wonderful ideas. Without him, I would have been totally lost.”

Lucky enough to be dating someone in the tourism and marketing industry, Tilton found it helpful to have someone more experienced to bounce ideas off of. “As I experimented, talked to her, and read a lot of articles online, I slowly built up my knowledge. She was a great sounding board for ideas.”

Thoughts on Social Media

Even without much prior experience, these filmmakers now have some very astute thoughts about the medium overall gained from their newfound experience.

“I do believe that it is VERY important to have a presence within the social media community,” declares Kenna J. Moore of Ghost of Elysian Films, who was awarded the Emerging Vision Award for a Louisiana Filmmaker at the 2013 New Orleans Film Festival and the Louisiana Shorts Jury Award in 2014. “It is crucial that our image and what is being put out there is closely monitored. I like to have a presence but stay away from all of the ‘look-at-me’ syndrome that one can easily fall victim to in most social media settings.”

“The thing about social media is that it is, at its core, incredibly voyeuristic,” says Tilton. “Many people do follow the musings of their interests, so there is a large audience to be engaged and many want to be a part of something big. You can find that audience.”

Tips for Fellow Filmmakers

As for fellow indie filmmakers feeling overwhelmed by social media, all the filmmakers have useful tips to share:

Bass: “Have a social media strategy. Know how to work it. And don’t panic when nothing happens for a week. The most important things are follow-through and relationship building.”

Alsfeld: “Show people that you have passion. Use your social media to blast information. And even more importantly, have fun. Don’t be boring.”

Burke: “We performed the best when we released media. Posting a picture, an interview with the filmmaker, or a sample of the score really got our audience interested. People really responded to something they could interact with. Make it a fun experience. Keep it simple. Leave them wanting more.”

Moore: “I’ve learned that social media has pros and cons. Some people gain opportunity and references from it. Some social media activity allows for negativity and distraction. I would encourage people to stay focused.”

Tilton: “If you have nothing to say, don’t say anything. So many people are retweeting and posting haphazardly. It’s just a jumble of buzzwords and hashtags. Just make sure it’s always quality and you will find that pays off bigger.”

Additional Resources
Here are some more tips directed specifically at indie filmmakers on making the most out of social media:

7 Tips for Promoting Your Indie Film on Social Media via Premium Beat

6 Tips on Using Social Media for Your Indie Film via Media-Match

Image Sources:

3, 2, 1 Film Image

Social not-working Image

The End Image

January 14, 2015
Big Results Can Come in Small (SEO) Packages

Many small businesses fear that because they don’t have millions of marketing dollars at their disposal to build their SEO campaign, they simply won’t be able to compete with large corporations. However, there are many SEO tactics small businesses can employ to level the playing field and compete against large marketing budgets.

If You’re Small, Focus Small

If your small business offers many services but has a limited budget, it will be more effective to focus your SEO efforts on a small set of highly relevant keywords. For example, if you’re a hair salon and you offer haircuts, blow drying, hair coloring services, etc., it will be better for you to focus on the one service that you perform best. It’s more effective for you to try to be visible for a primary or specialty service than to try to be visible for all of your services—and not to be visible for anything in the end.

You’re Local, So Get Hyperlocal

A big advantage you have as a small business is your attachment to the area. Focus your efforts on your local audience by hosting events, participating in your community, getting local reviews, and targeting your content to your locale. You can then leverage all of these hyperlocal efforts in your SEO campaign. That local event you hosted or local organization you helped can generate local content, local buzz, and website links back to your site, all of which tell search engines that you are locally relevant.

Specific And Long Tail Is The Way To Go

With limited funds, you need to be clever about the keywords you’re focusing your efforts on instead of going for the obvious ones. To go along with the hair salon example, instead of emphasizing keywords like “hair cut” or “hair coloring,” focus your efforts on more long tail phrases such as “tips to layer your hair” or “how to get an ombre effect.” It’s much easier to rank highly for these long tail, specific keywords than the obvious, broad keywords. While there may be less traffic, the traffic you do get will be highly relevant.

The next time you think your SEO dollars and campaign efforts don’t stand a chance against giants in the industry, don’t forget that being small has its advantages. Leverage your nimble nature and cleverness for some easy wins!

Thanks to Heiwa4126 for the globe image and to John Fingas for the tiny presents image.

January 6, 2015
Don’t Be Afraid To Stop & Ask For Directions: Making Google My Maps for SABs

As promised in my last blog about the new Google My Maps, I’m here today to teach you how to how to create My Maps for service area businesses (often referred to as SABs) that have highlighted boundaries of what counties or parishes they service.

Before we delve into this guide, let’s start with the basics like what exactly is a KML file. KML is the file format used to show geographic data in mapping programs. It is an XML based format and stands for Keyhole Markup Language. Now that you know what this file type is, let’s see how you can use it.

How to Use Old 2011 KML Files

Fun Fact: The U.S. Census Bureau holds kml files for all county guidelines here!

As you can see, they’re from December 2011, so any boundaries that have changed since then will be incorrect. In a very general sense however I’ve found these codes very useful in the past. Each file contains all county boundaries in one state, but the tricky part is that they don’t tell you what state it is in the file name. I went ahead and downloaded them all a long time ago and updated the file names to reflect the state they contain. It’s pretty closely in alphabetical order so if you just use a list of US states in alpha-order next to the list of files in numerical order it should match pretty closely.

Once you’ve figured out which file contains the state you’re looking for, find the county or counties that you want to display in your map, and move it’s entire code for each county (should start with “Placemark” attribute and end with the closing of the “Placemark” attribute) just below the “Document” attribute. Once you’ve moved the boundaries you want to keep to the top of the KML file, remove all the excess counties and leave the closing attributes for “Document” and “kml” at the bottom.

Now that you’ve successfully prepared your KML file, in My Maps, click Import on the left and choose your KML file from your computer.

See the screenshot below for an example of how your KML file should generally look if you’ve done it correctly. The screenshot shows the file for Orleans Parish of Louisiana in TextEdit and then what said file looks like imported into My Maps. (NOTE: In order to show a not so massive screenshot of the KML code, I removed about 3/4 of the coordinates. There are a massive amount of coordinates used to make up these detailed boundaries.)

How to Use New 2013 KMZ Files

The U.S. Census Bureau also has the most up to date 2013 files, which are KMZ format (note the .kmz instead of .kml extension). This is essentially zipped KML files with a .kmz extension, but if you use a Mac like me, unzipping or unpacking the zipped file is not easily achieved. The 500k file contains the most detailed boundaries out of the 3 options.

So, the way I handle this KMZ file is to open the entire file in Google Earth and export just the KML file of the areas I want displayed. To do so you’ll use the search feature of Google Earth on the left at the bottom of the “Places” window to search for and select the areas you want displayed. Since many counties have the same name you’ll want to make sure it’s showing up in the state and location it’s supposed to. Also, note that if you’re trying to add multiple counties in the same state, the Attribute number to the right of the county will be the same for all counties within the same state. This should help you easily identify the counties you’re looking for when adding multiple.

Once you’ve selected the geographic areas you want displayed on your map in the “Places” section, then save the file as a KML file by clicking File>Save>Save Place As….

My Maps will not accept a KMZ file, so make sure to save as a KML.

Once you’ve saved your file, follow the same steps mentioned above to import the KML file to My Maps. I’m not sure if the paid My Maps Pro is any different, but it appears to me that you cannot import multiple KML files to one My Map. So, in the event that you want to represent multiple service areas in one My Map, you’ll want to have all of the geographic area codes in one KML file.

This Google Earth process can also be used instead of manually editing the older KML file codes as shown in the first instructional section in case you don’t want to delve into the coding via text edit. It’s definitely an easier route, but for me, Google Earth can sometimes run slow when trying to handle these files and I don’t mind manually editing code.

Hopefully these steps and screenshots help out a fellow My Mapper!

November 25, 2014
Those Who Do Not Learn From The Past Are Doomed To Have Poor Search Value

If you’re reading this blog you’re probably already aware that Google has been busy updating their algorithms. If you work in the Internet marketing industry you may be on edge, cowering at the very mention of any animal whose name begins with the letter P. Ever since the first Panda update in 2012, followed by the introduction of the infamous Penguin algorithm that laid waste to the search engine rankings of many a carefully formulated marketing campaigns, ended careers, crushed SEO companies, and changed the hierarchy of competing businesses across the globe, people have kept an ear to the ground for the approach of further updates.

Unfortunately, the secrets behind these algorithms are tightly guarded, and only general guidelines and information are provided to the public by the clandestine data giant, Google. So what are we to do? How can we avoid being penalized for our efforts and implement a lasting marketing strategy that won’t blow up in our faces like some Looney Toons derived Acme product?

Threading Through the Maze: Birth of the Search Engine

In search for the most strategic tactics to create a future-perfect website, I believe we must first visit the distant past, the primordial pre-digital world of 1945. Yes, its time for a flashback.

The heated global conflict of World War II has induced a brave new world of scientific development spurred on by allied nations sharing research to gain a technological edge in the war. In the wake of the conflict, a newly established international science community, having proven itself as an invaluable resource in every aspect of the war, is continuing to progress at an unprecedented rate. As the head of the U.S. Office of Scientific Research and Development, Vannevar Bush, has been coordinating between a broad range of scientific disciplines from all over the world since 1941. Frustrated with the inefficiencies involved with sharing massive amounts of data between specialized fields of study, namely the inability to quickly find pertinent information, Bush devised a solution that he described in his essay As We May Think.

“The summation of human experience is being expanded at a prodigious rate, and the means we use for threading through the consequent maze to the momentarily important item is the same as was used in the days of square-rigged ships.”

Bush’s vision was to create a system that more naturally indexed information by association, implementing “associative trails” allowing a person to further explore particular ideas within an article as opposed to having to put down one resource to take up the search for information anew. He envisioned the ability to view multiple articles on a single screen, with the ability to add comments that could be stored and recalled with the article thereafter and the creation of links between related articles, allowing users to map out a network of information easily accessed and built upon by future users.

Of course, in that day, the technology did not exist to implement Bush’s machine. Bush’s device, the “Memex”, he proposed would use every 60’s spy film’s favorite storage format — microfilm. His vision inspired further development within the scientific community that above all other things resulted in streamlining the exchange of information making exponential leaps and bounds in development and implementation of new science possible.

Back to the Future

So you’re probably thinking at this point. “Awesome. A guy back in the 1940’s thought up something vaguely search-engine like. Great. Maybe next time I need to change the oil in my Nissan you can tell me about the inception of the steam engine.”

Okay. I like nerding out about history. Guilty as charged, but this brief walk through the annals of history does have some significance to the modern webmaster. As much as technology changes and improves, the demands that drive development remain unaltered. The desire for an intuitive means to access a large network of information led to a series of advancements that reshaped modern society.

The entire history and continued development of search engines lies within the scientific community as an effective means to index and provide relevant information to those that are looking for it. Every search engine adheres to these concepts and despite the negative association with algorithm updates in the Internet marketing community these updates are, at the very least, intended to improve on Google’s ability to provide the most relevant and desirable information to the user.

For those looking to the future, bare in mind that Google isn’t just getting better at devising its algorithms and penalizing what it interprets to be undesirable marketing practices, Google also provides ever increasing access to information and incorporates more user behavior into how they determine the validity of a website. As the #1 search engine in the world, and largest provider of analytics solutions, Google has access to massive amounts of user data which is being actively used to determine search rankings. While you can fool search engine crawlers and automated ranking processes, Internet users of today are savvy, experienced, and don’t take kindly to spammy or misleading marketing practices.

Preparing for the Inevitable

The oversimplified answer to how to implement a website that will succeed on the search engines, and continue to do so, is one that embraces the ideals on which Bush’s Memex was based and all search engines were built — to put useful information into the hands of the people that are looking for it.

STEP 1: To best do this, the important first step is determining what information your clients need and want most. Don’t get tripped up analyzing at this part of the process. Think simple. If it’s a product you’re selling, generally a wealth of user reviews on the Internet will tell of the user’s opinions and desires. Tap into these for inspiration.

STEP 2: Next, create original, well-written and researched content. The content should provide users with the information they are looking for, clearly labeled and organized to enable a user to quickly find the tidbits that are most relevant to their search. Updating or adding to this information often is important. Keeping your site current and error-free will help continue visits to your site and an upward progression in ranks.

Step 3: In addition to text, it’s important to provide high-quality images, videos, and other media, and it’s even more important to label these properly. The more original media you provide the better.

Step 4: Established social media sites and Internet communities relevant to your industry are important places to have a presence in order to connect directly with potential clients and establish your site’s authority.

I know these tips are nothing new. These are the time-tested practices for Internet success that have barely changed since the genesis of the Internet.

I understand the general reaction to algorithm updates. It’s crushing to struggle up the ranks using all your know-how just to have those efforts ripped to pieces. And when battling for exposure in the dog-eat-dog world of marketing, many, if not most, will turn to any competitive advantage they can muster.

It’s important to realize, however, that with regular updates occurring that further marginalize the gains of shady marketing practices, anyone looking for more than a flash in the pan needs to embrace the ideals from which the search engine was born and connect people to the information they are looking for.

Image Sources:

Thanks to Don’t Count Your Chickens and to halbschwer for the Back To The Future Gifs. Also, thanks to Mark Bourne for the Wile E. Coyote image.

November 4, 2014