Tag: influencers

  • Influencer Profile: Kate Voisin

    After the ringing success of her Google acquisitions infographic, we’re proud to debut Kate Voisin as this week’s Featured Influencer! Kate is an illustrator and graphic designer who, before joining the SI team, worked as a freelancer. Like just about every New Orleanean, she spends much of her off-time writing what she hopes will turn into a novel, or browsing the stacks at Tulane’s library (where she is not actually a student). Her interests include coffee, dystopian novels, and cartoons.

    Hard-hitting question time: if you were an amphibian, what kind of amphibian would you be?

    A newt! (I’d get better.)

    Tell us about yourself! Are you a NOLA resident originally?

    I’m from a town a little south of New Orleans, but I’ve been living in and around the city for the past 6 years or so. If I lived on Sesame Street, I’d relate the most to Burt… Although in real life, I’m probably more of an Ernie.
    Apparently, I am pretty terrible at answering the question “tell us about yourself.” I don’t know how I got this job.

    You’re one of our newer employees — how long ago did you start? How’s SI been so far?

    I started at the beginning of August, so I’ve been at SI for a month and half now. It feels like I’ve been here longer, but in a good way. I really like my job– the work is challenging, and there is always coffee. And now that the hazing has stopped, I’m almost completely healed! Just kidding. The hazing was gentle.

    What do you find yourself doing around the office? Any particular favorites or disliked tasks?

    I do all the usual stuff that IMAs do, like submissions and lots of copying and pasting. But lately, I’ve been getting a lot of graphic design tasks.
    I was a freelance designer off and on for about 7 years, and any freelancer will tell you that it’s soul crushing. Designing at SI is heaven. Everyone’s been really open and supportive, and I’ve done everything from massive infographics, to logo retouching, to making a baby-on-board Photoshop of one of our (male) co-workers. (I still feel like I have to apologize for that every time I see him, too. Luke, I’m sorry!)

    How did you get into graphic design? Any favorite tools of the trade? Do you do fine art as well?

    I think I’ve been using Photoshop to make graphics for my various websites since version 5.0, maybe? That was in the 90s. I know Photoshop better than I know most people, and we’ve come a long way together.
    My favorite nerd tool of all time is my Wacom tablet (an Intuous4). I bought it last year, and it’s completely changed the way I think about design. It’s like drawing with pen on paper… but, like, way more amazing. I could go on and on about layers and tilt sensitivity, but I also still want to sound interesting, so… yeah. Wacom tablet. It’s awesome.
    And I draw all kinds of stuff! I have a Tumblr that gets seasonally neglected, but I post illustrations and doodles when I’m in the mood. And I’m almost always scribbling on something.

    Thanks to Kate for her tireless work making SI’s projects beautiful inside and out! Keep an eye on this space for many more informative and innovative graphic pieces in the near future.

  • Influencer Profile: Jeff Ramos

    Search Influence Internet Marketing Associate Jeff RamosOriginally from the New Orleans area, Internet Marketing Associate Jeff Ramos lived in Atlanta for 7 years before taking a job at a high school in San Francisco coaching the Varsity Boys Soccer Team. He stayed in San Francisco for about a year before moving to Lake Tahoe and working for Heavenly Ski Resort. After dealing with 600 feet of snow, he decided that it wasn’t the place for him and moved back to his hometown — not to mention warmer weather. He’s loving every second of being in the city again and eating the great food New Orleans has to offer. His favorite foods here are shrimp po’boys (which he usually has about 4 a week) and crawfish.

    Tell us about yourself! Where’d you go to school? Are you a NOLA resident originally?

    I recently moved back after a little over a year in California. I spent this past winter in Lake Tahoe skiing and loved every second of it but I missed my family and had to be closer to home. I grew up in New Orleans and am glad to call it home again. I moved to Atlanta when I was a teenager and always knew I would be back.

    You’re one of our newer employees — how long ago did you start? How’s SI been so far?

    I’ve been here 2 months now and am enjoying the different challenges I am faced with each day. SI has been great so far, as I have learned different things everyday I have been here. The employees here have really made it an easy transition with all the help I have received.

    What do you find yourself doing around the office?

    A little bit of everything, whether it’s publishing content, performing QA or any other task that comes my way.

    I hear you do some coaching on the side — tell us about it!

    I have been coaching youth soccer for the past 8 years. I enjoy teaching and being involved with youth sports. Currently I am coaching 2 teams based with the Chicago Fire Organization of Louisiana.

    Anything you’d like to be spending more time on? In the ideal world, what would you be doing all day?

    I would like to spend more time on blogging and getting involved more in social media. In my ideal world I would love to be on top of a mountain skiing or sitting front row at Old Trafford rooting for Manchester United!

    Do you come from a marketing or Internet background? How do you use your skill set at SI?

    I had some experience before coming to Searchinfluence performing Quality Assurance on different websites and other random tasks to ensure the quality of our sites. Things are a little different at SI, but I am enjoying learning the ins and outs of SEO.

  • Influencer Profile: Scott Shockley

    This week’s profiled Influencer is Assistant Production Manager Scott Shockley. Originally from the Greater New Orleans area, Scott graduated from LSU in 2008 with a degree in Marketing after four years in Baton Rouge. He’s worked for a tech startup and Capital One, as well as serving as Tulane University’s Marketing Manager.

    Scott exemplifying the professional demeanor we strive for at SI.

    He finds himself interested in the technical side of marketing and business and appreciates SEO’s demand for these skills on a daily basis. Scott’s also a longtime Influencer, tied with developers Luke Ledet and Doug Thomas for longest-tenured Production member — all three have been with us since the company was based out of Will and Angie’s living room!

    What do you find yourself doing on a day-to-day basis? Any particular skills you’ve had to develop since joining SI?

    One of my biggest responsibilities is making sure that approximately 600,000 words per month are in proper order, not misspelled and make sense, and that approximately 21,600 links per month are intact and functioning properly. I spend a lot of my time looking for issues, fixing some and having good training in place to minimize errors. We do a great job at getting a massive amount of work done and it’s mostly because the work we do as individuals comes together like a nice smooth roux at the end of every month.

    At Search Influence I’ve learned a ton about management but also the technical skills required to work in this industry. I have also learned that you actually can go to Snake and Jake’s Christmas Club Lounge for several hours after work, with coworkers, and still have a job the next day.

    You were recently promoted from an Internet Marketing Associate to Assistant Manager of the Bad Boyz of Production. Congrats! How’d the changeover go?

    It wasn’t much of a change because it has been a constantly evolving progression for the last year. I’ve done almost everything in Production, from editing websites to being the subject of a horribly corny snakes in a can prank (Psych! I played along to be a good sport). I was here near the inception of the Production department and wanted to get my hands as dirty as possible from the beginning.

    Is there anything you’d like to be doing more or less of around the office? In a perfect world, what would you be doing all day?

    It would be pretty awesome if Will retired and made me CEO, but I don’t see that happening any time soon! It would be pretty cool to do some statistical research about correlations between all of the known SEO variables and rankings on search engines. I’ve also always fantasized about trading lives with Just Blaze or Diplo.

    Does keeping track of the hundreds upon hundreds of content we process every month get overwhelming? How do you deal with it?

    It’s usually not overwhelming because the training process is so thorough that we usually don’t make very many mistakes. On top of that, when I export task data from our project management system, I plug it in to one of the sickest spreadsheets known to man [=SUMPRODUCT(–(input!C2:C2000=””&A14&””),–(input!D2:D2000=”Deferred”))], and it warns me about many of the problems we might be having.

    Scott Shockley's own smoked pork shoulder.

    What do you find yourself doing outside of SI? Any cool projects?

    I’m trying to redesign my currently ugly, but juiced up website to promote 24 hour restaurants in New Orleans, mainly because I love SEO but I also love to eat. I’m also into cooking, especially smoking food, and will be roasting my first whole pig this Labor Day! On top of that, I manage to find time to tell all the jokes that are too inappropriate to tell at work.

    The editor would like it to go on the record that she appreciates both inappropriate jokes and copious amounts of pulled pork. Thanks for all the work you put in wrangling writers, content and SI employees, Scott! We’ll be back in two weeks with another exciting Influencer profile.

  • Influencer Profile: Paula Keller

    New Orleans born and raised, SI’s own Account Manager Paula Keller was thrilled to get connected with a growing company in a growing industry after graduating from Louisiana State University with a degree in Marketing. With a strong interest economic development and a goal of being a part of the revival of big business in the city she’s always loved, she realized during this very interview that she’s fulfilling that goal by working at Search Influence. Not only does Paula work with an expansive variety of clients across the county, she also has the opportunity to work with some great local companies, including Audubon Nature Institute and Archon Information Systems.

    Paula bringing the party as always!

    Let’s start with the important stuff: if you were a pastry, what kind of pastry would you be?

    A chocolate glazed donught from Dorignac’s. It’s an old fashioned classic that’s always in style.

    What is it that you do around here? What kind of skills do you find yourself using throughout the average workday?

    While my new business card doesn’t list a title, I’m officially an Account Manager. You could also call me a Keywordsmith, Google Place Page Perfectionist, and Package Crafter. I do a little bit of everything. I think that is pretty typical of an Account Manager in any organization – we do everything and anything necessary to serve our clients the best work product. I manage not only some stellar direct clients, but also some fantastic white label relationships.

    There’s a few responsibilities / projects that stand out when I think about what I do exactly. Shortly after I started with Search Influence, I dived into Google Place Page creation, claiming and optimization for all of our existing clients, which led to hands-on creation of far over 100 Google Place Pages during my time here. Secondly, over the past 6 months, I’ve worked with Will and crew to totally revamp our SEO packages and some additional a la carte offerings, which was a great learning experience and a lot of fun.

    The average workday requires a wide range of skills, from time management, organizational, personal, and the ever important: “where are we eating lunch today?” skills.

    Is there anything you’d like to be doing more or less of around the SI offices? In the perfect world, what would you be doing all day?

    In a perfect world, I’d be cooking (and eating) all day. I was secretly hoping for a stove in our kitchen at the new office, but its probably a good thing that we don’t have one, or else I would be bringing batches of ingredients to whip up deliciousness in the kitchen at lunch time.

    As some of our readers know, you used to be the blog manager, cajoling, bribing and occasionally extorting entries out of everyone at the company. Be honest: do you miss it a little?

    Every day! Blogger-in-chief was one of my favorite hats I’ve worn around here. I’ve always loved to write (even research papers), and friends often asked me to review their papers as I was honest and would often edit it as much as I would if I was putting my name on it. WIth SI’s blog, not only did I love editing the posts, I was privileged to be the first to read SI’s take on breaking SEO news!

    Is there anything that excites you about coming to work every day?

    Is this a Yelp review or an interview? I love working with our clients. The best thing about what we do is that we get to help increase and improve the bottom line for small and large businesses. I love the whole process of selecting keywords, putting the strategy to work, and then watching the rankings climb, traffic go up, and customers come to the business.

    Does keeping track of so much information from the people in production and directly interfacing with clients every day get to be a lot of pressure? Any tips for handling it?

    Pressure? Nah. It’s a joy. That’s what the coffee is for. And To Do Lists. My #1 tip for handling any situation: Just write it down. Even if you think “oh, I’ll remember that” – write it down (and remember where you wrote it).

    Thanks so much for everything you do around here, Paula K! For the new readers, you can check out the wide variety of informative and insightful blog posts Paula has written for us, and stay tuned for more Influencer profiles in weeks to come!

  • Lunch & Learn – Anthony Coleman on Facebook Tabs and Iframes

    Around here at the SI office we take our lunches seriously, and at the intersection of tasty food and a bunch of fun, hardworking SEO professionals comes our new “Lunch and Learn” series. This recently-debuted program is a biweekly tradition here at the office, where an Influencer will take the time to put together a humorous and educational presentation to embiggen the knowledge of even the most seasoned SEO veteran. Today, our very own Anthony Coleman kicked off the series with a superhero-tastic exploration of Facebook reveal tabs and newsletter sign-ups, as well as how iframes can be a boon to development, tracking and user interaction.

    Since Facebook’s native markup of a combination of HTML and XML can be clunky and very limited (especially when it comes to more sophisticated elements like Javascript), iframes offer a sleeker approach to Facebook brand display. They pull content directly from a business’s site, so that traditional HTML and the aforementioned advanced elements can be utilized to create a much more multi-faceted approach to drawing in eyeballs both before and after the “like.” Additionally, multiple tabs can be created within the frame, allowing for a customized complexity not normally seen in the basic FB layout. These tabs can offer different aspects of the business such as a “thank-you for liking” display, locations, specials, and forms.

    As most Facebook users simply “like and forget,” this kind of direct data can draw traffic to the business’s page instead of its Facebook. Since the third-party content exists on a familiar platform, though, it can function as a preliminary landing page, easing the users in to getting to know the brand or service. The more dynamic aspect of the frame tabs also makes it easier to track page views and user behavior. In turn, targeting demographics by aspects such as location, sex, age and interests is made simpler as well — something that anyone with an interest in Facebook marketing is surely invested in.

    On a more surface-level aspect, this approach is simply more engaging to the user than passive newsfeed updates. There are over 750 million users on Facebook (150 million + in the US alone), and maintaining a strong presence is a must for any social media-savvy brand. The updates can be informational (such as special offers and exclusives shown directly from the website onto the viewer’s feed), but also allows for direct interaction in the form of contests, mailing list sign-ups and other conversion points from viewer to participator.

    It was an educational afternoon at Search Influence, and we thank Anthony for his hard work putting together his presentation! He’s got an upcoming blog post on more Facebook tactics, and you can bet that future Lunch & Learns will be written up right here. In the meantime, you can check out his heroic (and informative!) presentation here.

  • Influencer Profile: Steve Maloney

    Steve showing off just one example of the fine millinery that graces the SI Funny Hats Box.
    We’re back with another Influencer Profile! This week’s honoree is Production and Content Manager Steve Maloney, he of impeccable taste in headgear and nut-based snack food. While most people think of newspapers as what happens when you print out NPR, Smaloney (as he’s known around the SI offices) used to write them. Steve comes from the world of print journalism, having been a newspaper reporter before transitioning over into the world of keyword-rich, search engine friendly, online content. With experience running blogs, writing blogs, wrangling writers, and making a living as a writer himself, Steve brings a wide range of experience to Search Influence.

    So what do you find yourself doing around here?

    A little bit of everything. I assign out hundreds of articles to our writers every month, make sure they are completed correctly and on time, make sure the production crew is running like the well-oiled machine that it is, and put out any fires I may come across every day. I also train new people and keep the bowl of mixed nuts on my desk at least halfway full most of the time.

    Is there anything that particularly excites you about coming to work every day?

    My chair is really comfortable, and I always enjoy it when my “snakes in a can” trick fools some unsuspecting sap.

    What do you think your most awesome contributions have been so far?

    Snakes in a can. Oh, and I introduced Leigh to the wonderful world of Care Bears this morning.

    Seriously. Just… don’t.

    Anything you’d like to do more of? In the ideal world, what would you be doing all day?

    Mostly cruising around Bayou St. John in a kayak. But since I don’t own a kayak or live particularly close to Bayou St. John anymore, I guess my ideal day would involve a swimming pool and a good book.

    How do you handle staying on top of and motivating your colleagues and us titans of production?

    The Titans of Production is not only the name of an underground 80’s hair metal band [citation needed], but the nomenclature also fittingly describes the production team here at Search Influence. Reining in this team requires a delicate balance of sight gags, cat-like reflexes, snacks, comic books, early 90’s soft rock, and comfortable shoes.

    How does SI compare to the more writing-intensive work that you’re experienced with? Do you think an element of creativity comes through?

    Much of the finesse and control I once enjoyed over English wordings gone… now… but I really like setting the deadlines instead of being petrified of them as I was back when I was a newspaper reporter. I do miss the fedora with my press pass in the headband, though. I’m always writing, even if most of it doesn’t make it to paper. It’s a reflex action, much like breathing.

    Thanks for all that you do herding the metaphorical cats in the production room, Steve. Keep an eye out for this one’s inaugural blog post — it’s sure to be a good read!

  • Influencer Profile: Olin Gallet

    After a long hiatus, we’re pleased to announce that our Influencer Profile series is back! Every other week we’ll be highlighting one of our talented teammates, and this week’s employee is one of our resident junior developers Olin Gallet.

    Olin enjoying his hard-won SI Word of the Day Champion Pimp Cup!

    Olin started on our production team just a few months ago, assisting Luke Ledet and Jason Hamilton with the technical end of what Search Influence does. He’s a recent graduate of the University of New Orleans’ Computer Science program with a minor in English — which obviously means that you’ll be seeing more of his excellent blogging skills on display in the near future.

    As one of our resident early birds, you can usually find Olin tapping away at PHP code at absurd hours of the morning. On the off-days he spends his time discovering new music, writing, playing Street Fighter, programming and having adventures around New Orleans. Just don’t call him “bro”… And without further ado, the man himself!

    A note from Olin – since I’ve actually got a minor in English focused on poetry writing, I’d like to show you some of my lyrical skills. I’m not letting Julia have all the fun around here.

    So what do you find yourself doing on a day-to-day basis around here?

    Turn on computer

    Type words look at peers code works

    Turn off computer

    There really is no set guideline as to what I do day-to-day. I just fix problems people have and make sure the solution works.

    Is there anything that excites you about coming to work every day?

    No amount of money or bountiful women with plastic surgery can keep me coming to work. What keeps me coming to work is the people here. I’m not naming names for the sake of favoritism, but there are some characters at work that make the day go by better.

    Most importantly, people know how to leave me alone when I have stuff to do. They also know how to help me or at least entertain my questions when I have them. When I can get my job done and help other people do the same, then I know I had a good day at work.

    What are your biggest contributions?

    I’d say my biggest contribution so far has been designing various forms for various websites. Being able to see the work I do makes it huge for me. They’re also important for ensuring that customers have an easily accessible way to communicate their needs and concerns to the client.

    Anything you’d like to do more of at SI? In a perfect world, what would you be sitting around all day doing?

    I want to do something more creative. For one, I want to get involved in more marketing. I realize that many of the tasks such as keyword research and article writing are repetitive and time-consuming. I want to create ways to minimize the work in these tasks.

    I also want to get involved into graphic design at work. I used to be big into just sketching around when I got a drawing tablet for my laptop, but I haven’t had much time for design recently. I want to get back into it.

    _________________________________________?

    Hey, this is my question for you. What do you want to know about me? The only stupid questions are those that are left unasked. Feel free to either drop it in the comments, email me at [email protected], or pass me a note at work (just make sure Luke isn’t looking).

    Thanks for all your hard work, Olin! We have a really talented and interesting team here at SI, and we’re proud to show off each and every one of them. Keep your eyes on this space for more profiles of our Influencers!

  • Matt McGee’s 7 Questions – How does Hall Piano stack up?

    I posted a link to Matt McGee‘s 7 Questions Small Businesses Should Be Asking and got this question from one of our customers, Steve Kinchen at Hall Piano Company.

    It was a great excuse to do a little impromptu analysis. We may do a brief series of these.

    Hall Piano Company Local Search Analysis using Matt McGee's 7 Questions Businesses should be asking.
    Hall Piano Company Local Search Analysis using Matt McGee's 7 Questions Businesses should be asking.

    Steve Kinchen: Read the article… How does HPC stack up?

    Will Scott: Pretty darn good, I’d say.

    By @mattmcgee‘s standards you’re pretty well covered

    1. How do the search results look for my company name?

    – http://www.google.com/search?q=hall+piano – you have the top 1/2 of the page with no negatives.

    2. Have I put all my marketing eggs in one basket?

    – Definitely not. You do TV / Radio, print, PR and Web / Social thanks to Dee Clubb

    3. Have I claimed my local business listings?

    – If not, they’re in progress (I know Bing is in the works):

    – http://maps.google.com/places/us/la/metairie/david-dr/901/-hall-piano-company?gl=us
    – http://local.yahoo.com/info-18122605-hall-piano-company-metairie
    – http://www.bing.com/local/details.aspx?lid=YN365x6567331
    – and more, of course 🙂

    4. How do my reviews look on Google Maps? Yahoo? Bing? Yelp?

    – We could always use more reviews but those we have are looking great.

    5. Am I using social media wisely?

    – I would say yes. And in your case that means using it conservatively. You’ve got great presence on Video and are developing on Facebook. You’ve got a nice twitter following. There’s always room for more but, yes, wisely for sure.

    6. Am I focusing on metrics that matter?

    – Definitely – Brand + Conversions are where one with a product so niche as yours needs to be.

    7. Am I earning trust with everything I do online?

    – For sure. Online, you and your team represent @hallpiano with the class and professionalism due your product and customers.

    http://www.facebook.com/HallPiano
    http://twitter.com/hallpiano
    http://www.hallpiano.com/

  • 3 out of 5 Search Influence Employees Don’t Even Own a Print Phone Book

    In conversation one day, I mentioned to Will that for what we charge some of our clients, I can put a real value on it when I compare it to yellow pages spending.  And what I mean by that is for what a plastic surgeon or a dentist or a wedding photographer might pay for a large display ad in their local yellow pages, they could be spending the same or less in search engine optimization (SEO – Organic Search) / search engine marketing (SEM – Paid Search) and getting so much more return on investment for their marketing budget.

    Orlando Plastic Surgery Yellow Pages Ads
    Orlando Plastic Surgery Yellow Pages Ads

    I worked in the yellow pages industry for just short of 10 years at a CMR, Certified Marketing Representative, where all of my clients were national clients in multiple markets.  So I’ve spent a full decade of my life working in the yellow pages industry, which is not a glamorous media, but at one time it was incredibly profitable for clients based on their return on investment (ROI).  That ROI in yellow pages is now dropping dramatically with every year because of the overwhelming competition from internet for media dollars.

    It is in the yellow pages industry where a lot of tracking techniques were started.  I can’t tell you how many tracking phone numbers I have set up and used in a yellow pages ad.  And given a client’s number, had to track a very real ROI each month based on the calls made.

    I have organized split run comparisons where we run 1 ad in half of the distribution area of a phone book and another ad in the other half of the distribution area, and then sit back and watch the tracking phone numbers data.

    And now in search engine marketing for 2+ years, I find I am doing many of the same things.

    When Will first asked me to work with his company, Search Influence, I hesitated – I mean what did I know about search engine optimization?!?

    It turns out, it’s a lot of the same stuff. Getting our clients in the right directories, listed under the right categories, tracking incoming calls, proving value …

    It is this last, “proving value,” that is the most telling.  Knowing what a large display ad costs in the yellow pages which a lot of our clients would have been doing 10 years ago, and comparing it to what Search Influence charges for SEM and SEO, I realize that the value is definitely in the internet.

    In yellow pages, a plastic surgeon might buy a full page or a half page ad for a large percentage of their annual advertising budget.  In some larger metro markets, this can easily reach up to $100,000.00, over $8,000.00 each month, with a yellow pages industry average of 5% increase each year.

    This gets the surgeon an ad that is in print for a year, and that’s what you get.  Hope that people pick up the fat book shoved in the back of the cabinet, find the heading, (not under “Doctors,” not under “Physicians & Surgeons-Cosmetic Surgery,” but buried under “Physicians & Surgeons-Plastic & Reconstructive Surgery”) and choose your ad to call.

    Most people today are already in front of the computer for work.  They just type it in exactly what they want, no digging, “Plastic surgery Houston“.  It’s too easy to use the internet.

    The internet is a living, breathing medium.  For the same amount of money or, amazingly, much less in some big metro markets, SEO actively finds the people searching for your product.

    Ringing Phone = Profits
    Ringing Phone = Profits

    Changes can be made daily or hourly for specials and promotions.  Yellow pages ads are in print for 12 months.

    Tracking is not limited to phone number tracking – we can find which pages are working and which pages users are most likely to leave the site on, edit some graphics and compare the traffic patterns week to week instead of year to year.

    The average yellow pages display ad attracts over 440 calls per year (Source: YPPA Media Impact Study, 2004).  Search Influence has many client sites with thousands of visits each month, with hundreds of contacts each month.

    Businesses are moving their marketing dollars to the internet from yellow pages more and more every day because it’s smart money spent.   I mean I don’t want to glorify SEO for more than it is, but dollar for dollar, internet marketing gives so much more impact for money spent by bringing in real customers.

    I did a very informal survey which I think sums up America’s use of their phone books.  Here are some responses to “Where is your print phone book?”:

    1. “I may have thrown it away, if I have it, it is in the pantry.”
    2. “I threw out the new ones.”
    3. “I saw it this weekend when I was trying to make room (in the kitchen cabinet)”
    4. “I don’t have one.”
    5. Another, “I don’t have one.”

    Of course, my survey of 5 people may not be fair because I did only ask people who sit in front of a computer all day, and so I ask, do you know where your phone book is?