Author: Katie Whittington

  • The Power of Utilizing Social Influencers for Your Brand

    What’s the Hype with Influencer Marketing?

    We are in the era of social media marketing being at the forefront of increasing brand revenue. I’m not talking about advertising on social media platforms in the traditional way. I am talking about teaming up with social media influencers or as many others may call them, bloggers.

    Influencers are proving to be one of the most trusted resources when it comes to consumer purchases. Consumers connect with influencers on a personal level and look to them for advice and insight on products and services. Each influencer has their own niche in which they thrive: cosmetics, clothing, home decor, health & fitness, parenting, traveling, food & booze, or even the best local spots in the area. They do their due diligence in growing their following and building trust, which is the true means to influencer success.

    Influencers are the way of the future, and it’s in your brand’s best interest to begin looking into this marketing method. Influencer marketing is just getting started, and according to Google Trends, the topic has grown tremendously since 2013 with no end in sight!

    Marketers around the world spent more than $5 billion on Influencer marketing on Instagram in 2018, helping to grow the influencer marketing industry’s success. It’s estimated that influencer marketing will grow to $10 billion by 2020.

    eBay reported that they had 1.3 million engagements (hashtags, reposts) per year, while American Express reported 3.7 million engagements per year, and Daniel Wellington had a record-breaking 1 million+ engagements per year—all thanks to Influencer marketing.

    Are you starting to believe the hype now?

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    Finding Your Brand’s Match

    Finding your brand’s perfect match can be tricky. That is why I have compiled a list of questions to begin your quest.

    • What is it that you want the influencer to help you with?
    • What is your budget for influencer marketing? Do you want to team up with more than 1 influencer?
    • Will there be a contract involved? If so, is the contract flexible to work with the influencer’s rates?
    • Is the influencer aligned with your brand?
    • Will your campaign content look natural?
    • Does the influencer speak to your brand’s niche frequently?
    • Is there alignment with your industry and brand values?
    • Does the influencer have the reach to accomplish your goals?
    • Is the influencer capable of engaging your target audience?
    • Are they on the social media channels your audience frequents?
    • Is the influencer relevant?
    • Is their fan base similar to the buyer personas you’ve built for your company?

    Now that the quest has begun, it’s time to determine which type of influencer is the best fit for your brand. You may be asking, “There are types of Influencers?” The answer to that is YES! Not all influencers are the same or can provide you with the return that you’re looking for.

    Review this list of a few types of influencers and the pros and cons for each below.

    • Brand advocates: Brand advocates are influencers who currently do not have a contract with a brand but pass on positive information about the brand or product to their followers. Brand advocates are a great example of a cost-effective partnership. The reason for this is that many brand advocate influencers would highly consider a trade for product instead of a paycheck for promoting your brand.
    • Micro-Influencers: Micro-influencers are a category of content creators with highly engaged social audiences that range in size of 100 to 5,000 followers. They can be beauty enthusiasts, solo travelers, mommy bloggers, fashionistas, or foodies—they represent any passion with an audience. Micro-influencers usually achieve around 8 percent of active engagement per post, while premium social influencers come in around 4 percent.
    • Macro-Influencers: These influencers have a very large following, usually between 100,000 and 1 million followers. Macro-influencers offer a blend of reach and impression, but they cannot match the engagement rates of micro-influencers.

    How to Measure Success

    There are a couple of really important metrics that you are going to want your influencer to report on during the campaign. The metrics that really matter are: clicks, likes, shares, reactions, comments, brand mentions, impressions, and purchases. You can keep track of these metrics by creating custom promotional codes, using SmartURL tracking links like Bit.ly, creating custom hashtags, and of course using Google Analytics to track users’ referral sources.

    An easy way to measure the success of influencer campaigns is to track the amount of engagement your influencers’ content receives. This is why it is important to ask your influencer to report on clicks, lives, shares, comments, and impressions per post, story, or blog post. Engagement is a better indicator of success, since we can assume that content that receives the most engagement is more compelling and makes an effective connection with your target audience. With higher engagement comes higher visibility for your brand.

    This all ties back to micro and macro-influencers. In many instances, the macro-influencers will have a widespread reach, while the micro-influencer will have better quality engagement.

    Looking at the trends for 2020 Influencer Marketing

    Now that you believe the hype, what does 2020 look like for social media influencers? According to Google, there has been a 1500% increase in consumer’s searching for “Influencer Marketing.” There is a huge takeover happening within the micro-influencer community! That’s right, those micro-influencers are taking over the Influencing world. According to Social Media Today, “61% of consumers say that micro-influencers produce the most relatable content!” Where can you find these micro-influencers? The biggest platforms in 2020 are Instagram, Twitter, and the influencer’s personal blogs.

    Ready to revamp your brand’s social media marketing strategy but don’t know where to start? Team up with Search Influence to learn what metrics matter for your marketing plan. Contact us to get started today.

  • How Using Psychographics Can Shed Light on Your Buyer Personas

    Custom graphic displaying psychographic elements

    Looking at your buyer without understanding them as a whole is like ordering a hamburger without the toppings. Nobody wants a dry hamburger without cheese, bacon, tomatoes, pickles, or at least some sort of condiment. So why do some businesses only care that a buyer bought their product and not want to know why? This is where psychographics come into play. These provide insight on customers and why they do the things that they do.

    How Do Psychographics Complete A Buyer Persona?

    Psychographics are the toppings and the main flavor of your burger. If we are looking at it in terms of your customers, psychographics are the personality components that make your customers who they are as people.

    Psychographics help you dive further into a person’s feelings, thoughts, decisions, opinions, and attitudes. The whole idea behind psychographics is relating to your customers on a deeper level. It provides an opportunity for a business owner to truly understand who their customers are, what they like to do, who they’re friends with, what TV shows they love, or even what they dislike.

    Think about your closest friend or significant other and why you love and trust them. Is it because of what they do for you or is it because of how they make you feel? That feeling can be related to the psychographics of your friend or significant other. It shows you the heart and soul behind the person who is consistently doing nice things for you.

    Now let’s relate that to your business.

    Who do you think is more beneficial to your business: a one-time customer or a repeat customer? Obviously, repeat customers are more valuable because they drive your ROI and tell other people about your business. Their positive reviews help build a positive reputation that encourages other people to give you a try. But if you hadn’t truly connected with that first customer, they wouldn’t have vouched for you.

    As business owners, we need to understand that it’s more than just what a client can do for you, it’s about who they are as a person. Why do they trust you, come back to your business, and share their exciting news with you? It’s because you’ve built trust and spent time understanding who they are as a real person. You took the time to see them not just as a price tag but as a genuine hardworking and loyal person.

    You bought into who they are and in return, they bought into your business.

    How Do You Obtain Psychographic Information?

    It’s time to sit down and really dive deep into what is important to you about your customers.

    This is where you can gather your team and brainstorm. Maybe sit around and talk about some of their favorite customers. Have your team provide a memorable story, what they love about that customer, describe their relationship to the customer, and give personality details about who they are.

    After you’ve spent the afternoon bonding as a team and connecting over how great your customers are, it’s time to focus your efforts on making connections with future customers.

    So how do we do this?

    Simple, those customers that were spoken highly of can provide insight better than anyone else. Utilize this. Hold interviews with your customers where you can ask them all about how they feel about your company, what they like and dislike, and what keeps them coming back.

    Next, you can send out surveys to other customers via email asking them similar questions. As a business owner, you can go a step further by connecting with them on their social media accounts.

    Social media can be a useful resource for learning more about your customers. You can see which types of music they listen to, where they spend their free time, what their family life is like, and even their feelings on a plethora of topics.

    From here, you can enter all of this information into your own Customer Relationship Management (CRM) system. This will come in handy when you want to create look-a-likes for your Facebook Remarketing or Google Display Remarketing advertisements. Not only that, but it can provide concrete data that can pull similar interests that connect your customers to one another.

    So remember, a burger will always taste best fully dressed, and a buyer persona is better with a psychographic to support it. Not sure where to start creating your psychographics? From strategy to social media management, Search Influence is here to help. Get started by contacting us today.

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